NUFC - Casual Concourse Area Manager

Attend pre-match and de-brief meetings at specified times with the Stadium Retail Catering Manager
Check opening stock on all nominated catering outlets
Document any alterations on Team Leaders stock sheet
Transfer skims/stock to various locations
Brief all catering staff prior to service
Ensure all catering outlets are ready to start service at the scheduled time of opening
Assist Team Leaders when necessary
Recognise staff potential and promote staff development and incentives
Complete and sign all relevant documentation as laid down by company procedures
Deal with customer complaints or feedback efficiently and in a professional manner escalating any issues to senior management.
Carry out stock checks at designated times
Carry out security checks as laid down in company procedures
Be flexible & adaptable to changes
To comply fully with all regulations relating to Food safety and health and Safety.
Comply with all company policies and procedures including uniform policy, ensuring all staff are also adhering to these
Wear all allocated uniform and PPE for all shifts and follow hygiene guidelines
Ensuring correct and hygiene handling (processing) of food items is maintained
To partake in any training as required by both legislation and the Company, including online FLOW training
Check catering outlet at end of service for cleanliness and ensuring any subsequent cleaning required is completed
Any other duty that is of a reasonable request

Excellent verbal communication skills
Being friendly yet professional
Good attention to detail and punctuality
Experience within a hospitality, catering or bar setting
Experience in managing a team
Experience in cash handling and stock control

With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression., At Sodexo Live! build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we'll give you all you need to thrive.

We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.

After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we're so much more.

Be part of something greater

Why choose Sodexo Live! -

At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won't just craft the moment… you'll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.

Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh's magnificent Signet Library.

Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That's why we are proud to focus on people's essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.

£13 - £15.35 phr
NEW
We're experience makers.

And food fanatics. And we're hiring.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive.

Because at Sodexo Live! We're so much more.

Be part of something greater.

This is an incredible opportunity to join our team at Sodexo Live! St James' Park, Newcastle United Football Club for season 2024/25. Following on from our biggest season yet, we are looking to start the new upcoming season where we left off.