O365 Support Technician

Ogden Macmillan Centre.harrogate And District Nhs Foundation Trust, Harrogate

O365 Support Technician

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Ogden Macmillan Centre.harrogate And District Nhs Foundation Trust, Harrogate

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 19 Dec | Get your application in today.

Closing date: Closing date not specified

job Ref: 7881f0b4fc9a481e8472145c94622927

Full Job Description

  • To focus on optimising and deploying Microsoft 365 features, including Office, Teams, SharePoint, OneDrive, Power Apps, and Power Automate.
  • Assist the first- & second-line support teams to troubleshoot and resolve issues related to Office 365 applications, user accounts, permissions, and other O365 components.
  • Provide technical support for end-users regarding Office 365 products and services.
  • Provide users with in-person and remote training and guidance on best practices for Office 365 apps, collaboration tools, and cloud storage.
  • Evaluate and optimise other IT services within the hospital, ensuring alignment with our strategic goals and improving overall service delivery.
  • Please note, this role is not eligible for sponsorship of Skilled Worker Visa. Candidates must ensure they have the appropriate right to work in the UK before applying. Please also note that the Trust does not offer relocation expenses for this role.

    We are seeking two highly motivated and skilled Office 365 Support technicians to join our IT support team. These roles are focused on providing technical support and assistance for the deployment and configuration of Office 365 and its associated products to the trust. The ideal candidates will have hands-on experience with Office 365, along with a strong understanding of its integration with other Microsoft products and services. This position requires the ability to troubleshoot issues, assist in user training, and ensure that Office 365 services run smoothly for all users.

    Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
  • Please note:
  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
  • All job offers are subject to satisfactory pre-employment checks.