Office Assistant

We are recruiting for keen and motivated Office Assistants to join our growing Core Services team within the Managed Legal Services group. OAs in this team support and deliver our growing portfolio of legal services on behalf of all 5 of the Firm's practice groups. The Core Services team form the enabling foundation for a lot of our Banking and Real Estate work and our aim is to deliver the highest levels of professional services to our internal clients. This is a full-time opportunity which is being offered on a permanent contract however there may be contractor opportunities available for the right project and candidate.Your Role As an Office Assistant you will be responsible for the following;

• Filing at regular intervals,
• Opening new instructions accurately and within service standards, inputting data and preparing initial letters and documents,
• Distributing post and action workflow requirements in our case management
• Supporting case handlers with administrative tasks and action work as delegated by the Section Lead / Supervisor.
• Telephoning agents/third parties and preparing relevant papers and documentation for case handlers.
• Provide telephone support and deal with client enquiries in the case handlers absence.
• General photocopying and preparation of court bundles and documents.
• Ensure work issues or problems are reported immediately to Section Leas / Supervisors.
• File closing, TLT identified the creation of the Managed Legal Service team as a critical element of the firm's strategy. Managed Legal Services is a rapidly growing team that provides a range of services and legal resources supporting all business groups across the firm. MLS sits firmly at the centre of the TLT future way of working and will enable the firm to:
• Meet client expectations relating to our operational expertise and capabilities.
• Enable us to improve our competitiveness and the value offered to our clients.
• Diversify our product offerings; increasing our responsiveness to future opportunities and helping us to win more work.
• Enable us to maximise efficiencies in our business, building on the successes and experience in each group.
• More systematically resource & be able to handle peaks in demand.
• Provide a diverse and challenging Paralegal career structure supporting multiple routes to qualification.
  
  Accuracy, good organisational skills and flexibility.
• Attention to detail and high data accuracy.
• The ability to work under tight timescales.
• Excellent communication skills (both oral and written).
• Effective record keeping.
• Self-motivated and positive attitude.
  
  Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022. Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We're happy to talk about how flexible working can work for you and this role.