Operational Planning Manager

Reporting to the Director of Operations, the Operational Planning Manager is responsible for forecasting, planning and allocating staff to deliver our programme schedule. The role involves working closely with the academic and delivery teams to allocate staff and resources dynamically to ensure a high quality learning experience that is manageable, efficient and effective. The Operational Planning Manager will also monitor and report on the performance and efficiency of the staff and the schedule, and identify and implement improvements and solutions. Reports to: Director of Operations Responsibilities:

• Develop and maintain a comprehensive staff forecast and plan based on the programme schedule and the business needs.
• Support Director of Operations with capacity planning requirements based on forecasting data and operational planning schedules
• Allocate staff to the programme schedule, taking into account their availability, skills, preferences and development opportunities.
• Communicate the staff plan and any changes to the relevant stakeholders, and resolve any conflicts or issues.
• Track and analyse the staff utilisation and provide regular reports and feedback to the management and the staff.
• Identify and address any gaps, risks or challenges in the staff plan and the schedule, and propose and implement solutions and improvements.
• Coordinate induction plans for new operational staff and gather feedback for improvements.
• Conduct analysis on current workforce capability and develop required plan to meet policy and operational requirements., We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve.
• We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.
As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer. As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer. If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We'll work with you to make sure any appropriate support is in place and make the application process a more positive experience. Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including Enhanced DBS Disclosure and a Barred List Check.


• a self-starter and self-manager who can engage with people to build a high performing, motivated and valued team.
• You value inclusivity, being supportive and respectful of others
• You are open to change and take a collaborative approach to challenges
• You strive for excellence and have high expectations of yourself and others
• You operate with integrity, trust and professionalism and empower others to do so
• a can-do and upbeat attitude to work, colleagues, clients and managers.
• an inquisitive mind, able to find things out and problem solve. Solutions focussed with detailed attention to both the outcomes and the inputs to secure them with integrity and standards that mirror those of Corndel - where people and success matter.
• a passion for continued professional and personal development and a desire and pleasure in seeing others develop and succeed.
• a person who wants to make a difference.
• ability to work at speed and multi-task.
• efficient with limited resources.
• confident and a strong communicator.
Key Skills and qualifications:
• At least three years of experience in operational planning, staff scheduling, resource management or a similar role, preferably in the higher education industry.
• Excellent analytical, problem-solving and decision-making skills, and the ability to work with data and complex information.
• Strong communication, collaboration and negotiation skills, and the ability to work effectively with different teams and stakeholders.
• Proficient in Microsoft Office, especially Excel.
• Familiarity with staff planning software is desirable but not essential.
• Flexible, adaptable and resilient, and able to cope with changing priorities and deadlines.
• Ability to work independently and under pressure, maintaining accuracy.
• Excellent organisational and time-management abilities.
• High levels of ownership and accountability
• A high level of attention to detail
• A team player. At all levels, work collaboratively, share information appropriately and build supportive, trusting and professional relationships with colleagues and clients.
  
  Our vision is to shape a world where everyone is empowered to be their professional best and, through Corndel College London, we are pioneering innovative degree education that brings the world of work and education closer together to deliver better outcomes for students.
Corndel College London is a new venture by Corndel, a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee's career. We partner with some of the UK's largest and most exciting businesses to help drive organisational and personal performance through transformational learning. We are one of the fastest-growing educational disruptors in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, inclusive culture.