Operational Services Manager

An exciting opportunity has arisen to join The Walton Centre Neurology Divisional Team. The Division of Neurology is responsible for a wide range of clinical and non-clinical services, including a comprehensive Neurological outpatient service, provided across 14 hospitals.
The successful applicant will be a key member of the Neurology Divisional Senior Team and will report to the Clinical Business Manager.
The post will be based at The Walton Centre., The post holder will be responsible for the day to day operational management of the Neurology service. Provide operational leadership and support to sub-specialities, including pathway development, service improvement and ensuring robust Data quality KPI.
Have responsibility for ensuring services are delivered within established quality parameters identifying improvements and potential risks within areas of responsibility.
The individual will lead on operational performance, ensuring delivery of KPI's including waiting time targets and contracted activity levels. Support with activity planning and development of capacity and demand modeling plans.
Have responsibility for ensuring services are delivered within established quality parameters identifying improvements and potential risks within areas of responsibility.
Support Divisional senior team in the delivery of cost improvement plans (CIP), have budgetary authority and responsibility for specified areas.
The role will support the Divisional Manager and Clinical Business Manager in service developments and lead on certain activities within Divisional Transformation work to ensure excellent quality of care is provided.
You should possess excellent communication and leadership skills and be able to demonstrate your ability to remain positive in challenging times.

The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.
With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.