Operational Support Manager - Theatres and Critical Care

An exciting opportunity has arisen for an Operational Support Manager to come and work within the Theatres and Critical Care Care Group at Royal Liverpool University Hospital. We are looking for an enthusiastic new team member to join our operational team at the Royal Liverpool Hospital Site.

You will work directly with the General Service Manager, Head of Operations, Clinical Directors, and Matrons for the two areas to ensure smooth day-to-day running of the service, support the delivery of projects, and contribute towards our financial improvement plans.

You will be required to liaise effectively with both internal and external stakeholders, be flexible, adaptive and highly organised. We are looking for someone proactive, forward-thinking and reliable who wants to learn and tackle a new challenge in a role which varies day to day., Reporting to the General Service Manager, the post holder will be an integral member of the Care Group management team.

The Operational Support Manager will lead the monitoring of operational performance within the Care Group advising the General Service Manager as necessary; specifically, the Operational Support Manager will ensure effective and timely management of the Care Group's governance processes.

The post holder will work closely with other specialities within the division and understand the collaborative work which affects the other Care Groups within their Division.

Supporting the General Service Manager with the delivery of the specialities operational and administrative services. This will include managing an administration team and monitoring of both national and local Key Performance Indicators.

The Operational Support Manager will ensure existing operational processes and plans are adhered to. This is in addition to assisting the team to instigate programmes of work and operational change within new and ongoing improvement plans within the delegated Care Group.

They will support work streams within their speciality to contribute to the achievement of the CIP target for the Care Group.

The Operational Support Manager will be visible and on-hand to deal with queries from the administration staffwithin their Care Group.

Deputising for the General Service Manager as and when required.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.