Operations Director

Are you ambitious? Do you want something else? Are you looking for new energy?
Due to the expansion of the business Harbour Healthcare is recruiting an Operations Director covering all Elderly Nursing and Dementia care Homes in the group.
Who are Harbour Healthcare?
We are a Family run business with 24 Care Homes across the UK and are growing year by year.
Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace.
Having family traditions at heart we don't see ourselves as corporate, we believe results come through our nurtured people, and the quality of care we provide.
We are Inclusive!
We are Caring!
We have Integrity!
+ We are looking for people who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are, -Seeing the possibilities to make a positive difference.
+ Valuing and celebrating individuality and diversity.
+ Supporting rights, needs, choices and dreams.
+ Being responsible, sustainable, and innovative in our work.
Job Purpose:
To deliver financial performance (Ebitdar) for all Homes against Company agreed targets and to ensure the smooth running of the business while operating within the regulatory framework.
Responsibilities:
+ Assist in development of Operational strategy in line with annual business goals.
+ Leading strategic initiatives against annual business goals.
+ Assist in analysing data, compile relevant, accurate reports as required.
+ Identify opportunities to improve efficiency of processes and demonstrate return on investment.
+ Manage direct reports within the regional team.
+ Lead through coaching and mentorship to educate, inspire and motivate colleagues.
+ Support other departments as required i.e. Quality, HR
+ Lead and manage the implementation of systems and processes across the business ensuring standardisation.
+ Establish, maintain and manage relationships with key external stakeholders.

+ Entrepreneurial leadership style.
+ Strong focus on operational innovation and change management.
+ Senior Management experience.
+ Must be able to demonstrate Harbour Values of Honesty, Accountability, Achievement, Passion and Integrity.
+ Excellent time management and organisational skills, and ability to work on own initiative.
+ Highly developed influencing skills.
+ Ability to communicate effectively at all levels.
+ Proficient in Microsoft Office.
+ Full Driving License.
Key Competencies:
+ Commercial Awareness
+ Understanding the Care Environment
+ Innovative Problem Solving
+ Communication
+ Decision Making
+ Negotiating and Influencing
+ Thinking Clearly and Analytically
+ Relationship Management
+ Flexibility
+ Developing a Culture of Continuous Improvement

Harbour Healthcare have won many accolades and awards over the years from carehome.co.uk Top 20 Awards, now for the 4th year running as well as Disability Confident Committed.
Please note that all our positions require an Enhanced DBS check in relation to Children and Adults.