Operations Efficiency Manager

As Operational Efficiency Manager you'll plan and implement Depot and Processing revisions including method improvement, workflow & balance and staffing alterations, within the guidelines of national agreements. Identifying improvement opportunities is key as you'll observe current processes, identify weaknesses to deliver method improvements for depots, processing and depot mechanisation solutions. You'll design and deploy Autumn Pressure solutions (short term satellite depots, from initial planning to deployment of temporary operational sites), including decisions on the most cost effective and quality protecting resolutions and contribute to plans for long term depots (new depots / depot moves) in line with PFW's five-year property strategy. Using your well-defined communication skills, you'll manage supplier relationships and continue/develop the PFW IE / CWU IE relationship. Furthermore, you'll support and plan changes to Operations IT by acting as a user / tester for processing & depots and Update PFW's IE database.

• Experience of project management to include cost modelling, root cause analysis and report writing and business case compilation.
• Strong influencing, communication and decision-making skills.
• Good IT and PFW data sources knowledge.
• Strong IT skills especially advanced Excel.
• Extensive PFW UK Network / pipeline knowledge.
• Knowledge of PFW & Unions National Agreements.
• Industrial Engineering Qualification is preferable with a minimum commitment to attaining M.O.S.T. accreditation in the future.
• PRINCE 2 / Agile Project management qualification is preferable with a commitment to attaining the appropriate accreditation.
  
  Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.