Ophthalmic Assistant

We are looking for a new Ophthalmic Assistant to join our Suffolk site. This will be 40 hours over 5 days per week including weekends on a rota basis., Performing the runner function in the operating theatre, assisting a multidisciplinary team of theatre practitioners and the surgeon, to deliver safe and efficient service to surgical patients.

Managing the relationship with the patient and the provision of appropriate information to them, ensuring that exceptional customer service is delivered.

Management of patient data; ensuring availability, required accuracy and confidentiality. This may involve retrieving patient records from and returning them to the Trust, liaising with Newmedicas central operations team, updating Newmedicas electronic patient records and producing and providing letters to patients.

Performing, verifying and recording results of clinical testing with absolute integrity.

Working with other clinic staff, including clinicians to ensure optimal patient flow, including assisting them if required.

Undertaking other ad hoc and administrative tasks as required to ensure the smooth running of the clinic.

Appropriate escalation of process, clinical, equipment, quality or infection risk issues.

Maintaining a positive relationship with client teams at every interaction.

Committed to continued professional development and clinical governance, including participating in appraisal process, completion of mandatory training and clinical audits and research as required.

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work. This is a global benchmark that recognises employers who create an outstanding employee experience.