Paid Social Account Manager

Coming in as a Paid Social Manager, we're looking for someone who is passionate about performance media, technology, and looking to make their mark on a rapidly growing client. Your responsibilities will range from client communications, social strategy, campaign responses, forecasting & finance, and of course innovation. You will play a pivotal role in aligning with the wider planning and activation teams, whilst managing a team of Executive-level colleagues to support you.

We're looking for a passionate self-starter who can work with the Account Director to deliver exceptional social strategy, execution, and operations. It's a large team so you need to be able to build relationships with key stakeholders internally and externally, while managing a capable team of social specialists behind you. Client servicing is also a key part of the role and you'll be working directly with them to develop campaign strategies and plans that meet certain targets as well as ensuring we're on top of our media plans and finances for the quarters ahead.

• Strong experience across all things Paid Social including planning, strategy, and execution
• Experience in working on campaigns with both brand awareness and performance objectives, such as reach, attention and ROAS objectives
• Expertise in advanced features of Meta media buying, plus at least 2 other main social platforms (e.g. TikTok, YouTube, Snap, Pinterest etc.)
• A passion for innovation willing to push the limits of Paid Social and the wider digital plan
• Someone who can build collaborative relationships with clients, media owners and internal teams
• Ability to manage large budgets and develop a clear and simple finance process.
• Confident presentation and communication skills
• Experience in working on wider biddable campaigns, such as Meta ASC+, DV360 or paid search, advantageous but not essential
  
  Starcom is the Human Experience Company; we believe that our clients' competitive advantage lies in understanding people better, and acting on that understanding faster than the competition. The future lies in bringing together media, creativity and data to create powerful experiences that will drive faster growth. We are the flagship Publicis Media agency to do this through our Power of One client teams that span clients such as Stellantis, P&G, Samsung, P&O and Visa. We work differently to most agencies and base many of our models on consultancy ways of working to build a more agile workforce in this hybrid world. We complement our account teams with Squads - small teams that work for a short period to solve a specific brief. We hold cross discipline Sprints to crack client briefs at speed. These processes are designed to fuel high performance and fast results through collaboration. Even in this most challenging period, Starcom has had an exceptional 12 months. We have welcomed
brilliant clients such as Stellantis, Ferrero, Axa, KP Snacks and E.ON into the fold. Our client satisfaction scores are among the highest in the market, significantly above agency norms. We place a huge focus on our team and have driven flagship DEI and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work in 2021. Starcom operates in over 100 markets across the world. We have very close ties to our global HQ in Chicago who encourage learning and sharing best practice with our colleagues around the world. We are part of Publicis Groupe. Our Commitment Starcom is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Overview Join an award-winning team working alongside the Paid Social Director and other teammates to deliver market-leading strategy and execution on one of the industry's largest biddable accounts. Sitting within Team Constellation, a bespoke collective of experts bringing the best of the global Publicis network to collaborate across strategy, planning, technology, audience, and activation for Samsung. As a flagship client, Samsung's Paid Social team plays a critical role in delivering results throughout the year, commanding large budgets and high focus from the client. You will be working directly with your client counterparts to ensure we're hitting targets and identifying additional growth opportunities, while ensuring we are following Social best practice across all media we run. Product launches and promotional periods are the most exciting tactical moments for Samsung where teams work to deliver flawless execution and develop industry leading approaches that often become award-winning work.

Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;
• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.
Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page (https://www.publicisgroupeuk.com/careers/) which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).