Parents In Mind Peer Support Co-ordinator

The post holder will use their excellent listening skills, sensitivity and empathy to refer service users into the peer support service, making sure we are the right fit for their needs, and if so, matching them with our fabulous team of volunteer peer supporters. The project co-ordinator will also monitor and take feedback on the experiences of the clients in our care, and support those who need additional/alternative support into other local services.

The role will require the confidence to network with and occasionally present to local clinical and partner agencies across maternity and mental health sectors, to integrate the service into local pathways and build relationships with - and the profile of - the service.

You must have excellent written and oral communication skills and be able to quickly create rapport with volunteers, service users, NCT practitioners and a range of staff from local services. An understanding of mental health challenges is also essential to the post. This is a complex project, so you must be able to confidently prioritise your own work, be highly organised and able to work independently. The post holder will be an ambassador for the service across the locality, so outstanding relationship building skills are vital. Good IT skills will also be required - including use of Outlook, Word and Excel. Ideally you will also have the skills to be able to engage with parents via social media.

It is essential for this post that you are, or undertake the training to become, a Parents in Mind peer supporter. This training requires lived experience/close support of another who has experienced wellbeing difficulties during the transition to parenthood - full accredited training would be provided.

Please see link for job description for further information - https://www.nct.org.uk/sites/default/files/job_descriptions/Job-Description-St-Helens-PIM-support-co-ordinator.pdf

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.

Are you a mother or birthing parent passionate about supporting parents to get off to the best start with their new babies? Do you understand the impact wellbeing struggles can have on early parenthood?
We are looking for an energetic, talented individual to join the NCT Parents in Mind St Helens team, co-ordinating the delivery of our perinatal mental health peer support across the area - until October 2025. This role is largely home-based but will include travel (sometimes at short notice) across St Helens- so the ability to travel and a flexible approach to working are essential. The post will be for 18 hours per week. Core needed working times are Monday, Wednesday and Friday