Patient Service Assistant

An exciting opportunity has arisen for Patient Services Assistants (PSA) on:

• Ward 33 which specialises in renal medicine - Full and part time hours are available.
• Ward 36 which is a medical ward with a gastroenterology specialty - 30 hours per week is available.
The patient services assistant role will involve working as part of an integrated team, guided by local and Trust policy and procedure. This will involve carrying our non-nursing duties as delegated by the Registered nurse, using initiative within the level of competence expected for the role. To assist and support members of the multi disciplinary team in order to provide a high standard of patient centred care whilst demonstrating care and compassion in meeting the patient's needs., The PSA will focus on supporting the nutrition needs of patients, this will include: Taking on the role of 'nutrition coordinator' at mealtimes liaising with nursing staff to ensure that patients are sitting out or up in bed and ready to eat. The PSA will ensure the patients have hand hygiene wipes available and offer help where needed, ensure the correct cutlery and aids are available and that the 'red tray' system is implemented. Assisting patients at mealtimes and helping them with food where appropriate. Working alongside nursing staff to promote 'first a drink', helping patients with drinks to support hydration. Supporting patients to complete their menus, offering help as required and ensuring that the correct menus (including special diets, snack menus, finger food etc.) are ordered. Completing food and fluid charts. escalating concerns to nursing staff. Keeping nutrition board up to dates. Additional duties to support the nursing team as required.

We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.