Professional Development Specialist

To provide a professionalised service to Route Operations in aspects such as training, managing competence and operations capability. Maintain assurance, competence of operations staff and complete certification of all relevant employees, providing input to the design and delivery of training solutions.

About the role (External)

Your Main Responsibilities will be to:

1. Develop and consistently deliver training plans in line with customer requirements to maintain a high standard of training in Operations.

2. Provide input into the construction and continuous development of training packages, including improvement to content, coordinating the production of training courses and support materials to address local needs to improve the training solutions.

3. Provide localised ad-hoc operational change briefings and update training content as directed to maintain compliance with Network Rail Health & Safety and post incident compliance.

4. Maintain the condition of Network Rail training facilities in line with requirements to deliver an excellent an excellent training environment for colleagues.

5. Establish effective relationships and share best practice with other Training & Competency Management / Development Management teams to coordinate a consistent quality of training provision throughout Operations.

6. Specify and implement consistency in training content, objectives and required outputs across the business, aligned to operational training requirements, to deliver a high quality of training provision to Operational teams.

7. Implement and comply with the relevant National Operations Procedures, the Rule Book/Signal Box Special Instructions (SBSI) and, maintain the Signalling Centre security to comply with applicable elements of Safety Management Systems and Occupational Health & Safety Management.

8. Deliver the competency assessment processes of the Operations team on the required competencies, as well as gathering evidence for assessments. Implement necessary development actions as required where shortfalls in standards are identified during assessment to maintain a high level of competence in signalling teams.in Operations.

9. Provide professional guidance to the Operations team on additional training and upskilling opportunities to develop their careers and skills.

10. Proactively identify training and development requirements from emerging trends highlighted in reviews and reports based on outcomes from audits and investigations to continually build operational capability and support performance improvement., Diversity and inclusion are more than just buzz words for us. We’re constantly striving to make sure we provide a welcoming and safe environment for everyone. We recognise that certain groups are under-represented within our team and we’re working closely with our regional diversity and inclusion networks to make sure we support these groups as best as we can.

We are working in conjunction with the Cultural Fusion team. If you would like support with your application or interview please contact Wales&WesternCulturalFusion@networkrail.co.uk or visit the connect page: Wales and Western Cultural Fusion (sharepoint.com). For all other support please contact your HR Business Partner.

· Ability to develop and deliver training courses

· Ability to provide technical support

· Excellent planning and prioritisation skills

· Knowledge of training methodology

· Good knowledge of assessment processes

· Excellent communication skills with proven ability to present information effectively and appropriately (written and verbal)

· Ability to gain relevant training qualification(s)

· Ability to gain Level 2 rules competency

· Ability to gain assessor competence

· Proven track record in an operational post, managing real-time incidents

· Effectively assessing and evaluating delegate enhanced knowledge and skills

· Designing, facilitating and delivery of appropriate training interventions

· In depth knowledge of company standards and training processes

· Detailed understanding of railway operations

What could set you apart

Desirable

· Thorough knowledge of the technical, safety or vocational capability relevant to the discipline of the role.

· Verifier competence

· I.T Skills

· Experience of working in complex change orientated environments

· Experience of managing multiple stakeholders

At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. When you're part of our team, you matter to us, and you matter to millions. Watch our video to find out more!

The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula.
Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.

About our people and the recruitment process - We’re an inclusive employer of choice and we welcome applications from everyone!

· Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.

· A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.

· GWR ticket alliance – Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network.

· Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.

· A range of Pension schemes to choose from

· Effectively manage work-life balance with a 35hrs per week contract, hybrid working, flexible working, flexible leave, and enhanced family friendly support.

· 5 days paid volunteering leave.

· 2 weeks paid reserve leave for the Armed Forces community.