Property Sales Progression Manager

We have a fantastic opportunity for an experienced Sales Progression Manager to join our national Statutory Sales team, which is responsible for affordable home ownership resales, retirement resales, staircasing, lease extensions, remortgages, and transfers of equity. In this role, you'll apply your expertise in Right to Buy and Right to Acquire to help drive our team towards achieving our home ownership sales objectives. You'll play a pivotal role in ensuring a smooth and positive experience as our customers look to buy the homes they rent with us. Typical day as Sales Progression Manager (know internally by us as Lead Statutory Sales Executive)

• Maximising sales performance of our Right to Buy, Right to Acquire and Deposit Builder sales, ensuring the team are proactive on sales conversions to exceed targets.
• Driving all activity and sales performance, ensuring our customer journeys are informed, positive and proactive.
• Prioritising and managing a large and varied workload to meet performance targets and statute deadlines. You'll be a key point of contact for our customers during their exciting experience of buying their home.
• Unleashing the potential of your team, through brilliant coaching you'll ensure exceptional quality of service, customer satisfaction, reduce sales periods and drive service improvements.
Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for a top 10 Great Place to Work in the UK Employer!,
• 37.5 hours per week. This is a hybrid role and you'll spend a minimum of 2 days in the office, others working at home or across our property portfolio.
• Able to use technology for keeping accurate records, online advertising and marketing, producing reports and collaborating with customers and colleagues.
  
  A strong property sales background, with expert knowledge and experience in Right to Buy and Right to Acquire to ensure that the service provided to customers is right first time. You'll also know all about shared ownership resales to staircasing, and lease extensions to remortgages.
• A proven people manager who is resilient and determined, who can get the best out of your team to deliver outstanding customer experience whilst smashing your sales targets.
• Great interpersonal skills, proactive and positive in engaging with customers, inspiring your team to be the same.
• Analytical, being able to bring creative solutions and new ways of working to drive sale conversions and continuous improvement.
• A great knowledge of the property market, and all the legal bits that come with that, as well as relevant housing acts, Homes England guidelines and relevant housing legislation.
• Previous experience using Sales Force/CRM would be advantageous but training will also be provided.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home!, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!


• 34 days leave (includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.