Receptionist - Oncology & Haematology

The Oncology and Haematology Directorate consists of Outpatients within the Colney Centre, Mulbarton Ward and Chemotherapy and Radiotherapy treatment areas. Paperless processes are in place for chemotherapy treatments and in development for radiotherapy with a dedicated software system including electronic paper records. The department has a year-on-year increase in new referrals and treatments and has recently expanded the radiotherapy and chemotherapy treatment areas., As post holder, you will provide a high-quality Reception and support service within our busy Weybourne Day Unit and Reception team in Oncology and Haematology. The Colney Centre is open from 07:30 to 20:00 Monday to Friday and the Weybourne Day Unit runs from 08:00 - 18:00 Monday - Friday and 08:00-16:00 on Saturdays. The post holder would be required to work occasional weekends/Bank Holidays. You will need to be able to work flexibly to meet the needs of the service. You will communicate with patients and their relatives, the general public and a wide range of multi-professional staff, internal and external to the Trust. Your responsibilities will include but not be limited to, being the first point of contact for people visiting the department or calling in with queries, booking outpatient appointments, admitting and discharging inpatients and managing waiting lists as well as other admin related tasks.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics