Receptionist Outpatients

You will be the first point of contact in Outpatients for patients, staff and visitors. This role is essential to ensuring a positive patient experience throughout their visit.

• Undertake outpatient charges
• Update and maintain accurate patient information using our Electronic Patient Record system
• Welcome, consultants, patients and their relatives/visitors into Outpatients, ensuring that security measures are adhered to
• Provide administrative tasks to support the clinical team
• Answer Outpatient Reception telephone enquires promptly, efficiently and politely, resolving local issues and referring on to other relevant departments as appropriate
• Ensure that the reception desk and waiting areas are maintained in a presentable manner
• Observe and maintain the confidentiality of patient records and staff information
• Facilitate and book future appointments for the nurse outpatient clinic
  
  An exciting new opportunity has arisen for a Receptionist to join our busy Outpatient team at Springfield Hospital in Chelmsford.
Springfield Hospital opened in 1987 and is one of Essex's leading private hospitals. It is a 66 bedded hospital all with ensuite facilities, with parent and child rooms, a 14 bed Day unit and a high dependency unit., Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. Ramsay is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us. Join us and have more 'Time to Care'.


• Contributory pension scheme
• Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank
• 25 days' annual leave plus 8 day's Bank Holiday
• Private Healthcare and Life Assurance
• Free onsite parking and a subsidised staff restaurant
• Access to our employee Ramsay Discount Programme
• Wellbeing centre and access to 24/7 employee assistance line
• Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums