Records Controller

Do you have a keen eye for detail and a passion for maintaining accurate records? Do you have experience of leading a team? Look no further! We have the perfect opportunity for you. Join our team at our National Records Centre as a Records Controller and make a lasting impact! At Network Rail we understand the value of precise record-keeping. As a Records Controller, you'll be an essential member of our team, ensuring the smooth flow of information and maintaining meticulous records that drive our success. Your meticulous attention to detail will be put to the test as you organise and catalog a vast array of records. From financial documents to client files, your expertise will ensure that information is readily available, empowering our teams to make informed decisions and drive business growth. Team leader experience would be beneficial, as you will be training and supervising the activities of our Records Assistants. Your responsibilities will include:

• Train and supervise the activities of allocated assistants.
• To make records available to authorised personnel when required and to investigate the circumstances of requests of records already booked-out or unobtainable and report on the position.
• Track and control the movement of records and electronic data from/to the Record Centre. Monitor the appropriate use of configuration control to amended records and advise on records format.
• Managing a team resource to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.
• Identify potential areas for improvement to records centre processes and make recommendations. Identify and report any areas of potential non-compliance with the records centre processes.
• Liaise and visit external contractors advising them of records management requirements.
• Provide advice on records management, record centre processes and advice on systems in relation to configuration issues and records format.
• Undertake forecasting of records requests in order to anticipate workload and plan resource requirements., If you would like any reasonable adjustments support during your application or throughout the recruitment process, please do not hesitate to contact the Resourcing Team who will happily assist.
Below are some examples of adjustments we can make: 1. Changing a provision, practice or ‘the way things are done’ For example, we can give candidates extra time to complete online, tasks or interviews as needed. 2. Changing a physical feature of our workplace For example, office/room layout can be adapted to accommodate individual needs. 3. Providing extra equipment or assistance For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available. There are lots of other adjustments we can consider – please just ask! The recruitment process will consist of shortlisted candidates being invited to take part in the following


• Ability to build relationships with contractors.
• Ability to manage customer expectation and SLAs.
• Supervisory experience.
• Team working skills.
Nice to have
• Basic understanding of engineering technology.
• CAD experience.
• Records management experience.
• Educated to “A” Levels or relevant experience.
  
  We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Discover more about the importance of Diversity and Inclusion at Network Rail by clicking here.
Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you! About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance., Our AIS teams provide reliable and sustainable products and services to Network Rail and industry customers. They provide insight and intelligence that is used to keep passenger and freight services moving. Using cutting-edge, world leading technology, such as lasers, ultrasonics, and high-resolution imagery; the team check the tracks structure, position and condition, they also monitor the high voltage wires and rails that supplier power to the trains. With this and the use of geo-analytical intelligence, we can plan maintenance and renewal works from the safety of our offices and depos, reducing risk to our colleagues and disruption to our services.

Salary range: Band 5. £24,000 - £27,000 per annum, depending on skills and experience.