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Registration Authority Agent

Whittington Hospital Nhs Trust, City of Westminster

Registration Authority Agent

Salary not available. View on company website.

Whittington Hospital Nhs Trust, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 16 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 1b8336f0d14b4cb18d06a622707b1f64

Full Job Description

  • Provide an excellent quality of customer service to healthcare staff requiring Registration Authority services, ensuring that the applicant and senior management sponsor are satisfied with the outcome, at the same time taking full responsibility for adhering to the Registration Authority rules and procedures.
  • Ensure that registration appointments are completed successfully or are suspended with negotiated actions agreed for the applicant to provide the required documents or are aborted with clear reasons explained to the applicant and sponsor.
  • Ensure registration visits and appointments are planned, negotiating and if necessary, rescheduling with staff and managers, to make effective use of work time to meet the requirements of the overall service rota provided by the Registration Authority.
  • Ensure all registration activity is undertaken in accordance with Information Governance policy, Data Protection Act, and Caldicott requirements.
  • Ensure all registration activity is undertaken in accordance with Registration Authority security processes, policy and rules, and where applicants have difficulty with their proof of identity, help them by negotiating to find acceptable proofs of identity within the regulations.
  • Validate personal identity evidence against current NHS requirements, rejecting sub-standard applications, but assisting sponsors and staff to make correct applications.

    Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

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