Reservations Agent - The Met Hotel Leeds
Rbh Hospitality Management, Leeds
Reservations Agent - The Met Hotel Leeds
Salary not available. View on company website.
Rbh Hospitality Management, Leeds
- Part time
- Permanent
- Onsite working
Posted 2 days ago, 13 Nov | Get your application in today.
Closing date: Closing date not specified
job Ref: 864f9516d63d4c22a590244a17200b17
Full Job Description
- Process bookings and payments with precision, ensuring every detail is spot-on for a hassle-free stay.
- Updating all reservations made via our online agents
- Reviewing future arrivals to ensure all details are up to date and correct
- Inputting Group rooming lists
- Manage daily tasks like calls, emails, and reservations with efficiency, staying cool under pressure.
- Go the extra mile for special requests, adding that extra touch to make guests' stays memorable.
A welcoming personality who loves connecting with people and making their day brighter. - Have excellent personal presentation, listening skills, verbal and written communication.
- Sharp attention to detail, especially when it comes to handling guest needs and reservations.
- A problem-solver who can think on their feet, handling any situation with a positive attitude.
- A strong team player with the ability to multi-task & prioritise work commitments .
- Able to maintain a positive, friendly attitude even under high pressure.
- Able to handle cash, credit/debit cards and foreign currency.
- Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
- High energy and adaptability, thriving in a fast-paced environment where no two days are the same.
- Good working knowledge of Microsoft Office and Opera and other relevant computer software.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
You will have access to a benefits package we believe truly works for our people - Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over 1000 per year And much much more!
Relevant jobs
- Customer Services Jobs in Barnsley
- Customer Services Jobs in Bradford
- Customer Services Jobs in Bradford Moor, Bradford
- Customer Services Jobs in Bridlington, East Riding of Yorkshire
- Customer Services Jobs in Dewsbury, Kirklees
- Customer Services Jobs in Doncaster
- Customer Services Jobs in Grimsby, North East Lincolnshire
- Customer Services Jobs in Halifax, Calderdale
- Customer Services Jobs in Harrogate
- Customer Services Jobs in Huddersfield, Kirklees
- Customer Services Jobs in Ilkley, Bradford
- Customer Services Jobs in Keighley, Bradford
- Customer Services Jobs in Kingston upon Hull
- Customer Services Jobs in Leeds
- Customer Services Jobs in Pickering, North Yorkshire
- Customer Services Jobs in Ripon
- Customer Services Jobs in Rotherham
- Customer Services Jobs in Scarborough
- Customer Services Jobs in Scunthorpe, North Lincolnshire
- Customer Services Jobs in Selby
- Customer Services Jobs in Sheffield
- Customer Services Jobs in Skipton, North Yorkshire
- Customer Services Jobs in Wakefield
- Customer Services Jobs in West Cliff, Scarborough
- Customer Services Jobs in York