Retrospective Transaction Monitoring Manager - 12 month FTC

What's the role all about? We are looking for an experienced Compliance leader to join our existing Retrospective Transaction Monitoring Team on a 1-year fixed-term contract (FTC) with the aim to transition to a full-time position. This is a full time UK based remote position. As a Transaction Monitoring Manager, you will support the performance and day-to-day efficiencies of our Transaction Monitoring analysts. You'll use our systems and reporting to ensure that Compliance controls are being used correctly by the team to mitigate risk while achieving SLAs (Service Level Agreements). You will also play a pivotal role in enhancing our compliance framework, driving continuous improvement initiatives, and ensuring adherence to regulatory requirements. What we expect of you, day to day:

• Ensure the effective and efficient week-to-week operations of the TMS team - and that weekly/monthly targets are met.
• Own the development of your analysts/senior analysts through effective OKR (Objectives and Key Results) setting and performance management.
• Identify key insights and actions from the Weekly and Monthly TM reporting and share any standout themes with the Team Manager.
• Complete monthly team QA (Quality Assurance).
• Identify and diagnose people, process, or system problems implement a short-term fix plan out any long-term solution, working with other stakeholders where required.
• Support the Training Team/Senior Analysts with the design and delivery of onboarding/ongoing training of the team.
• Support the senior management with internal (e.g., Customer team) and external (e.g., client) meetings where required.
• Be an escalation point for challenging alerts, RFIs (Requests for Information), or clients/CSM (Customer Success Manager) requests with the support of the Senior Analysts.
• Foster a culture of continuous improvement within the team, encouraging innovation and proactive problem-solving.
• Maintain up-to-date knowledge of regulatory changes and industry best practices, ensuring the team is compliant and informed.
• Collaborate with other departments to streamline processes and enhance overall operational efficiency.
• Prepare and present regular performance reports to senior management, highlighting key achievements, challenges, and recommendations.
  
  Previous Team Lead or Manager experience.
• Enthusiastic about developing people.
• Proven track record of being able to inspire and nurture a team to reach a
• collective goal.
• Excellent organisation skills and ability to prioritise tasks in an ever-changing
• work environment.
• Confident in their ability to speak with clients directly to resolve any
• concerns/queries they may have.
• Competent working independently but is comfortable escalating when needed.
• Strong analytical skills with the ability to interpret complex data and provide
• actionable insights.
• Excellent communication and interpersonal skills, with the ability to build
• strong relationships with stakeholders at all levels.
Preferred Qualifications
• Previous Team Lead experience gained within the Transaction Monitoring
• section of Compliance (Anti Money Laundering).
• Qualification in Anti Money Laundering or equivalent in a related field.
• Experience with advanced data analytics tools and techniques.
• Knowledge of global regulatory frameworks and standards related to AML
• (Anti Money Laundering) and counter-terrorism financing.
• Experience in managing cross-functional projects and initiatives.
  
  Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.