Revenue Apprentice

Walsall Council are looking to recruit a Revenue Apprentice, within the Revenues team dealing with all aspects of Council tax and Business Rates. This is a high performing team, whose responsibility for the billing and collection of Council Tax and Business rates promptly and efficiently is crucial to the Council. The main purpose of the role will be to deal with all aspects of Council Tax and Business Rates billing, collection, and enforcement. This includes keeping records up to date and accurate (granting of all relevant discounts, exemptions, etc.) to ensure that all tax liabilities are correctly billed and collected effectively. Specific duties will include:

• Establish liability, entitlement to exemptions, discounts, and reliefs in accordance with legislation, regulations, and case law.
• Negotiate arrangements in line with the payment arrangement policy and determine the appropriate course of action to collect and recover local taxes.
• Identify and assist in determining the appropriate course of action to collect and recover unpaid local taxes and benefit overpayments.
• Respond accurately to routine correspondence, including emails, using Plain English and within specified timescales.
The apprenticeship is via the Institute of Revenues, Rating and Valuation (IRRV), with competence-based course units which align to the Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship Standard (Revenues Pathway), For this role the successful applicant must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements:
• Identity Check
• National and Immigration Status
• Employment History Form (last 3 years) - attached
• Disclosure Scotland check/verification of Criminal Record (unspent convictions only) - At this stage you will be requested to complete an application. In order that the interviewing officer may verify the required documentation to process the check, you are requested to produce at interview a number of documents as detailed on the attached list.
  
  You should have excellent literacy and numeric skills including mathematics and English to GCSE or equivalent and have good interpersonal skills., This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
  
  Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development., Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Find out more about Living in Walsall. Walsall Council is committed to Safer Recruitment. To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Social Work Matters - Children's Social Worker Recruitment