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Scheduling and Real Time Manager

NatWest Group, Manchester

Scheduling and Real Time Manager

Salary not available. View on company website.

NatWest Group, Manchester

  • Full time
  • Permanent
  • Remote working

Posted 5 days ago, 9 Nov | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: f581487a2f9d4b1ebcc062e39d9ed124

Full Job Description

  • Joining us in Performance & Business Management, we'll look to you to define and lead resourcing and capability activities for business areas
  • You'll be providing specialist knowledge to make sure that the right resourcing levels are in place and capability requirements are met to deliver business requirements
  • This is an opportunity to raise your career profile with the work you do, building collaborative relationships with a range of key stakeholders
  • For this hybrid role, you'll mainly work from home with a minimum of one day a week in the office
    • What you'll do In this key role, you'll be building and maintaining strong, trusted partnerships to understand and support the resourcing and capability needs of the business. You'll be engaging with the business to determine a strategic workforce plan, as well as working with the business area to define and deliver capability plans which are in line with future operating models. You'll also be:
  • Gathering and using robust capability MI, providing options and recommendations to support the business strategy
  • Embedding the outputs of the people plan locally and supporting people leaders by providing advice and guidance
  • Identifying skills and knowledge gaps based on the business strategy and providing solutions
  • Supporting the implementation of a technical learning framework across the business area
  • Designing, delivering and leading the business unit's communications and engagement plan, owning key communications channels

    We're looking for someone with excellent experience of working in a leadership support or business management role. You'll need broad knowledge of the customer business including voice and non-voice channels, key services and how it interacts with the rest of the organisation.
    • You'll also demonstrate:
  • A proven background of working in a resource planning team
  • Strong analytical and problem-solving skills along with the ability to use information to develop and implement value add solutions
  • Experience of working with multiple senior stakeholders and business initiatives
  • Experience of leading and delivering results through a team
  • Strong stakeholder management and influencing skills preferably gained within a resource planning environment

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