Security officers

The Security Officer will assist the Library of Birmingham in providing a service to the public, staff, and visitors at the Library of Birmingham operating 24/7. The post is part of a rota system that includes weekends and bank holidays with occasional coverage of night. Shifts are rotated weekly typically working early mornings or late evenings. As a Security officer you will monitor life safety systems, operate the Fire Evacuation lift in emergency, enforce the Libraries and Museums Act 1964 byelaws, follow the libraries policy and procedures and those of the Council. You will be responsible for opening and closing of the building, digitally recording Incidents, complete regular patrols, monitor CCTV and work as a team to provide a safe environment for Library users. The Security officer role also involves using initiative to find ways to improve customers experience, signposting customers, meet and greet, ensuring staff and customer safety, security and wellbeing while on sites, responding to incidents as necessary and excluding those with behavioural issues from the library as required. You will work in the Control Room operating CCTV systems, operating the Fire and Intruder Alarm software systems, Lift Control systems and other software. You will be computer literate and able to enter data into the computer and write reports. You will perform dynamic risk assessment, using your problem-solving skills to resolve issues that occur during daily operations and liaise with management accordingly. Security officers will maintain both physical and procedural security at the library. You will act as the main point of contact for day-to-day security issues working to action and resolving any issues or management requests in a timely manner. You will be aware of Counterterrorism issues and mitigation measures and be aware of the implications of the PROTECT duty (Martyn's Law).

There is a requirement for Security officers to be trained first aiders and to hold the Security Industry Authority Licence. These certifications must be maintained throughout your employment with Birmingham City Council. A CCTV SIA licence is also desirable., We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.