Senior Brand Manager

The Global Advertising & Brand Management (GABM) organization is responsible for creating global marketing campaigns to support the American Express brand, driving the business through innovative marketing, messaging, partnerships, and experiences. Within GABM sits the Global Brand Management team. As a Senior Brand Manager, you will play a key role in driving brand consistency and excellence across all touchpoints and markets, ensuring that our brand is always relevant, distinctive, and trusted by our customers. You will work closely with marketing creators and cross-functional partners (i.e. Compliance, Legal) to ensure that our marketing partners are equipped with the knowledge and resources to deliver creative that meets our global brand standards. How will you make an impact in this role?

• Serve as a brand consultant, expert, and steward of the American Express brand.
• Providing guidance and support to marketing partners on how to apply the brand elements and express the brand voice across different channels and formats.
• Review high-risk, high-visibility marketing assets to ensure compliance with the global brand standards.
• Deliver brand presentations and workshops to train marketers and agencies on the Amex brand and the Global Brand Guidelines.
• Build strong relationships with marketing partners from across the enterprise.
• Continuously review and innovate on the existing marketing review processes, tools, and resources to help drive efficiency, clarity, and improve marketer engagement.
• Manage 1 direct report and provide coaching and support to resolve escalated issues.
  
  Extensive marketing experience
• Passion for the Amex brand, marketing, and our customers - with a deep curiosity about what's happening across and outside of American Express.
• Strong project management and organizational skills, with the ability to navigate, prioritize, and execute multiple priorities simultaneously.
• A proven customer-first mindset, with a focus on delivering solutions and exceptional service to our many partners across the enterprise.
• Experience working with a large set of cross-functional teams, with the ability to work professionally and collboratively across a diverse set of partners and stakeholders.
• Ability to craft compelling and effective presentations and materials, and break down complex ideas into understandable and actionable messages.
  
  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities