Senior Business Partner - Delivery

The Central Portfolio Office (CPO) sits at the heart of GSTT's strategic transformation agenda, shaping and managing the portfolio of change projects and programmes to deliver the Trust's strategy - 'Better, faster, fairer healthcare for all'.
The Trust has an ambitious capital programme with significant investments in digital technology, medical equipment and estates; as well as a wider transformation agenda to transform public healthcare in the UK.
Your role will provide PMO support to GSTTs project delivery teams covering digital, estate and business transformation projects and programmes. You will be working closely with project managers and clinical / operational SROs to improve the delivery of their projects and programmes.
To be effective in the role you will already have experience of working on complex change programmes and have a successful track record of delivery. If you are passionate about innovation and transformation in public healthcare, and possess strong organizational and communication skills, we invite you to apply., Management support: Shape the development of multi-year programmes in an evolving, complex and fast moving environment.
Lead and deliver special projects as required by the Deputy CEO.
Delivery process: Own and continually improve the delivery processes and project tools and templates for the delivery teams. Work with project teams to capture lessons learned during project delivery and embed these lessons in improved processes.
Prioritisation and portfolio management: Work with the rest of the portfolio office and strategic finance teams to maintain and refresh the Trust's rolling five year capital plan, identifying the priorities for investment. Ensure resources are allocated in line with the Trust Strategy.
Assurance: Conduct assurance on all projects in the relevant delivery portfolio, including business case reviews, gateway assurance and project health checks., Strategy and portfolio management
+ Support priority setting (resource allocation and capital planning), to ensure resources are allocated in line with the Trust Strategy and Priorities.
+ Support and shape the development of multi-year programmes in an evolving, complex and sometimes ambiguous environment.
+ Proactively monitor progress to ensure the portfolio is managed in line with the Trust's Strategy and Values, Standing Financial Instructions and project management processes.
+ Lead engagement with the project managers in one of the core Delivery teams (Essentia / DT&I) to improve the delivery of their change portfolios.
+ Oversee reporting produced by Project and Programme Managers, ensuring that reports submitted for delivery group projects are accurate, and of a high quality.
+ Manage engagement plans for project portfolio to proactively ensure that positive and effective relations are developed and maintained between members of the team, all clients and key internal and external stakeholders throughout the project.
+ Work in a matrix management style and foster close working relations with other stakeholders across the organization.
+ Work with CPO Delivery Lead to shape the agendas and papers for key governance meetings, providing chairs briefs to delivery function leadership team as required, sensitively landing challenging messages.
Process and continuous improvement
+ Manage the setup of all new projects, supporting the Senior Responsible Officer (SRO) to set up effective project governance and develop high quality project initiation documentation.
+ Own, update and communicate the project delivery process maps for their functional area within the Trust 'Project Playbook', a repository of Trust Policy documentation. Act as an expert advising project teams on process and governance.
+ Work with delivery function leadership to develop and improve policies and standard operating procedures for the delivery function.
+ Manage the continuous improvement process, facilitating production of lessons learned reports for every project and ensuring these lessons are embedded in the delivery of new projects
+ Coordinate training programmes and monitor compliance with training standards of delivery teams. Manage the induction of new project managers.
+ Identify gaps in knowledge within the delivery function and proactively develop and deliver additional training to project managers.
+ Manage change control of portfolio, identifying where scope, time or budget is exceeding agreed tolerances and supporting project teams to raise change requests through appropriate governance
Responsible for ensuring the effective use of the digital PPM tool to enable all aspects of project delivery and reporting across the delivery function.
Major programmes
+ Support the Head of Major Programmes and Portfolio to provide assurance on the major programmes in the Clinical Groups they are supporting (ongoing assurance, gateway reviews, programme health checks).
+ Support the development of, and provide assurance on, programme reports going to TEC and TMP.
+ Build relationships with major programme teams, acting as the CPO representative on Major Programme project meetings and deputising for the Head of Major Programmes and Portfolio when required.
Project assurance
+ Represent the CPO on relevant project and programme boards (both capital and non-capital) in their functional area, playing an active role to shape and steer top priority projects and provide ongoing assurance.
+ Conduct assurance on all projects in the relevant delivery portfolio, including business case reviews, gateway assurance and project health checks.
+ Audit reporting compliance of portfolio, including progress against plan, RAID and finances. Work with project teams to improve the quality of information being provided to senior stakeholders.
+ Clearly communicate assurance outputs, including complex and contentious findings and information, to SROs, governance boards and senior decision makers in order to ensure that corrective action is taken.
+ Proactively mitigate risk across the delivery portfolio, and provide assurance to leadership of effective risk and dependency management.
Financial management
+ Ensure successful management of the capital budget(s) allocated to the delivery function.
+ Ensure that project related business plans are underpinned by detailed and robust financial plans through budget planning and negotiation of appropriate budgets.
+ Actively monitor expenditure against budget and address problems at an early stage. Work with project teams to improve the quality of financial reporting and forecasting.
+ Proactively monitor resource allocation across the delivery team to ensure alignment to the Trust's strategic priorities.
+ Support the commissioning and procurement of products, equipment, services, systems and facilities, as required for the delivery of the project.
Team leadership and development
+ Full line management for junior staff as required. Support recruitment across the CPO.
+ Functional management of other CPO team members (e.g. governance and secretariat).
+ Provide peer support to other staff in the CPO, working on cross-CPO projects as required.
+ Actively contribute to the wider CPO, proactively identifying opportunities to improve the team's ways of working.
+ Deliver training, orientation, and education to staff within the CPO, and in the delivery teams.
+ Work on special projects for the Head of Major Programmes and Portfolio as required.
+ Regular horizon scanning of best practice and ways of working within the sector and within project management.
Personal Development
+ Maintain up to date knowledge of a range of relevant skills including project and portfolio management best practice and be responsible for developing and maintaining own CPD programme.
Guy's and St Thomas' celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study's at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual's personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
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+ Formal qualification in Project or Programme management (PRINCE 2 or MSP) or equivalent.
+ Comprehensive knowledge of operations and / or programme management methodologies and techniques.
+ Experience of managing complex digital and/or construction programmes.
+ Highly developed interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills

NHS AfC: Band 8b
Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy's is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary's Hospital in Sidcup. St Thomas' has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children's Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy's and St Thomas' NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King's Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King's College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of 'good'. Our adult community services achieved a rating of 'outstanding'.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.