Senior Insight & Evaluation Officers

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.
Why this could be a great role for you
In this role, you'll work with colleagues and external stakeholders to develop a deep understanding of our audiences and make sure their views and ideas inform our decision making.
You'll work with teams right across the organisation, bringing external stakeholders together to ensure their views and experience drive the actions we take. Your work will help us do the right things at the right time to deliver our purpose.
You'll also work with colleagues across Engagement to demonstrate the impact of what we do and help us learn, grow and improve as a team.
You'll gain skills and experience in working for a national regulator, learning more about the wider health and social care system, as well as helping to promote improvement in health and social care services so people can make informed decisions about care.
What you will bring…
You'll have broad experience of engaging with stakeholders and translating what they say into meaningful and actionable insights.
You'll have broad practical experience of designing and delivering accessible and meaningful engagement activity (online and offline) with a range of external stakeholders, including an understanding of, and practical experience of utilising co-design and co-production techniques.
You'll be delivery focused with a high level of organisation and have ability to take a range of complex data from different sources and translate it into meaningful insights to influence key stakeholders.
You'll be an effective networker and relationship builder and able to think creatively to engage stakeholders in our work.
You'll have experience of evaluating engagement effectiveness using various methodologies including experience of interpreting evaluation insight from different sources to describe the overall impact of engagement activity., Individual adjustments...
We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: recruitment@cqc.org.uk
Note for internal candidates:
As this is a secondment/fixed term opportunity it is important that you read our recruitment and selection policy relating to secondments and you must discuss your application with your line manager before applying. Your line manager will need to consider the implications of the release, agree whether you can be released for a specific time and that the secondment represents a development opportunity/meets business needs.
Note for external candidates:
CQC are currently working through an organisational transformation programme which includes the creation of a new target operating model. This role is offered as a fixed term contract as part of the transition process to that new model. For further information on this please visit https://www.cqc.org.uk/about-us/jobs/information-applicants
CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.
Our Values
Excellence - Meeting our challenge to be a high-performing organisation
Caring - Treating everyone with dignity and respect
Integrity - Demonstrating our passion for 'doing the right thing'
Teamwork - Enabling us to be the best we can

Your health and wellbeing are important to us and are supported through our benefits scheme
- 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
- NHS pension scheme, with around a 14% employer contribution
- Free employee assistance service 24 hours a day
- Discounts to supermarkets, high street stores, electronics and fleet cars
- Discounted gym vouchers
- Cycle to work scheme
- Internal reward scheme where you could earn yourself a voucher or two!
- Equipment for homeworking
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
We want to support you to succeed and be your very best with opportunities for training and development; along with the support of experienced managers and mentors.
Please click the link below to access the Job Description: -
Please note some roles may be subject to a satisfactory DBS check