Senior Manager, Internal Comms, Markets, FTSE R and RI

This role is based in London, as a senior manager in an expert IC squad, focused on inspiring and motivating people around the business goals of our growing Markets, FTSE Russell and Risk Intelligence divisions. This individual will work across all areas of the divisions, working with the director to prioritise activities that will make the biggest performance difference to the company. They will be highly collaborative, modern, dynamic and omnichannel in approach, will have a deep understanding of what drives people performance and will always be data-driven and audience-centric.,

• This role will report into a Director, IC, and be part of a squad responsible for developing and delivering a programme of effective and inclusive internal communications (IC) to inspire and motivate a global network of employees and contractors in our purpose strategy and culture. This audience works in and supports Markets, FTSE Russell and Risk Intelligence.
• Flexing where necessary across the three divisions, and sometimes working in small groups, this will suit an experienced, passionate and agile IC professional who is outcome focused and fresh in thinking.
• This individual will be a natural connector, able to influence others and have exceptional stakeholder management skills. They'll be able to join the dots, and where there's complexity, will create clarity for people through simple modern joined-up storytelling and content
• They'll be able to work at pace, manage conflicting priorities where needed and work as a great player and contributor in a broader global IC network
WHAT YOU'LL BE DOING:
• Working as part of a small squad of IC professionals, building and delivering critical communications to support better business outcomes for Markets, FTSE Russell and Risk Intelligence
• Delivering activity aligned with our global internal communications strategy, objectives and embedding our one-company story
• Support the director of the team to understand divisional priorities and build a streamlined annual IC approach and supporting activities for each area. This will include clear delineation around self-serve activities and where the IC team will provide advice and support
• Working in partnership with the CAM planning team using our core IC planning tools to manage air traffic control
• Using available tools and technologies to make sure communications are audience-focused, well-planned, data-driven, omnichannel and effective
• Partnering with other IC leaders to identify IC improvement opportunities to drive consistency and quality, share learnings and adopt new more effective ways of communicating.
• Interpreting the impact and success of all IC activities and demonstrate continuous improvement
• Supporting a high-performance team culture through effective providing guidance and coaching to less experienced team members where needed
• Living and role modelling LSEG values of integrity, partnership, excellence and change every day, both in the way we lead and through our communications approaches and materials. This includes delivering content and activity that is in our tone of voice and in line with global IC principles
• Making sure we manage risk and promote a strong risk culture in all we do
  
  The ability to communicate complex information simply and clearly to diverse audiences
• Strategic thinking, prioritisation, ability to flex and a focus on delivery excellence
• Knowledge and understanding of our business and priorities
• Strong interpersonal skills, including ability to flex style to get the best out of people and stakeholders
• Excellent written and verbal communication skills, including encouraging leaders to use 'everyday speak'
• Proficiency in digital channels and creating impactful content across digital and non-digital channels
• Highly collaborative with a passion for people, Degree or equivalent desired
• Member of a professional body, e.g. Institute of Internal Communications (IoIC) an advantage
• internal communications, stakeholder management and leadership experience.
  
  A chance to work as part of a growing business in an energised team that's helping transform LSEG. A team where we embrace diversity, love new ideas, are highly supportive of each other and are obsessed by creating an awesome people experience.
• We recognise to attract the best talent, we need to be flexible and we are open to discussing work arrangements with you. We take a hybrid approach to workplace, this role is blended.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.