Senior Program Manager - Carrier Management, Amazon Global Logistics

Amazon is currently looking for a highly motivated, forward-thinking and analytical Sr Program Manager - Carrier Management to join the Amazon Worldwide Fulfillment (AWF) Team within the Global Logistics organization. Amazon Worldwide Fulfillment (AWF) Team is dedicated to building, managing and operating a global logistics network that enables B2C cross borders shipments from anywhere in the world and delivers to customer anywhere in the world, cost effectively

The role represents a critical function with AWF to continuously improve the service levels, capacities, and costs of our logistics service providers to ensure promises to the customers are being maintained., Own the relationship with the 3PL carriers and manage their operations entirely
- Deliver KPIs defined for destination service, including root cause analysis, solution design and implementation
- Support Global Mile Operations Peak Readiness Plans, owning the carrier management component
- Drive overall destination service strategy for Global Mile.
- Manage internal support teams and build processes and tools to enable scalable and flexible operations.
- Work with program managers and business leaders to communicate and impact critical business initiatives
- Gather and analyze data to help drive business decisions

Bachelor's degree
- Experience in complex problem solving, and working in a tight schedule environment
- Experience working cross functionally with tech and non-tech teams, Experience in SQL preferred and desirable

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