Service Development & Integration Support

On 1 July 2022, NHS North Central London Integrated Care Board (NCL ICB) was established. The ICB is part of North Central London Integrated Care System (ICS). The ICS is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey and Islington. ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of ICSs:

• to improve outcomes in population health and healthcare
• tackle inequalities in outcomes, experience and access
• enhance productivity and value for money
• help the NHS support broader social and economic development.
North Central London's population is incredibly diverse, and continues to grow and change. This brings pressure and challenges for the local health and care services that NCL ICB commissions - or buys - on behalf of residents. NCL ICB works closely with Councils, providers, general practices, voluntary, community organisations, and unions, to achieve our shared aims. NCL ICB values our staff, our partners and their expertise to deliver the best health and care possible for the patients and residents of North Central London. We are committed to recruiting a workforce which is reflective of our diverse population, where individual contributions are encouraged and valued. We welcome and encourage applications from all candidates regardless of age, race, sex or gender identity, religious beliefs, marital status, sexual orientation, disability, caring status or neurodiversity., Are you passionate about improving health outcomes and driving transformative change? Join NCL ICB's Strategy and Population Health Directorate as a Service Development and Integration Support Officer, working across the innovative Live Well and Age Well portfolios. This is a unique opportunity to make a real difference for NCL's 1.7 million residents by enhancing community and mental health services-a priority identified in the Darzi report. As part of a forward-thinking team, you will help set the standard for what's possible locally and contribute to shaping national healthcare strategies., The role of the Service Development and Integration Support Officer: You will work closely with the Service Development Lead and Head of Community and Mental Health, using your strong organisational and problem-solving skills to:
• Lead Coordination: Organize high-level meetings, set impactful agendas, and ensure timely follow-up on actions.
• Facilitate Success: Track project milestones, prepare key documents, and support effective decision-making.
• Champion Communication: Act as the central link for sharing vital information with stakeholders, promoting transparency and collaboration.
• Engage Stakeholders: Work collaboratively with wider teams in NCL and partner organisations to support communication and engagement for service improvements.
• Drive Change: Support the wider team to deliver impactful projects and measurable results.
• Streamline Operations: Manage diaries, coordinate meeting logistics, process invoices, and maintain databases and filing systems accurately. Provide ad-hoc support to senior team members as needed.
• Create Impact: Produce polished, professional documents and materials that align with strategic goals.
What You will bring:
• Exceptional organizational skills and attention to detail.
• Outstanding interpersonal and communication abilities.
• A proactive mindset, ready to anticipate needs and solve challenges.
• A passion for learning, collaboration and making a difference.
Working for our organisation NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington. As an ICB, we are focused on:
• improving outcomes in population health and healthcare
• tackling inequalities in outcomes, experience, and access
• enhancing productivity and value for money
• helping the NHS support broader social and economic development.
It is an exciting time to be joining NCL ICB - we have commenced an organisational change programme to redesign the structure of the organisation and the way that we work to better meet the needs of our population, our people, our system, and our partners. As part of the organisational change programme, we want to re-launch and re-energise the organisation, embed new ways of working and building the capabilities we need to create a thriving organisational culture., This role offers the chance to empower innovation and make a meaningful difference in healthcare. You will be part of a supportive, collaborative team within an organisation that prioritises personal and professional growth. We are committed to your development, offering tailored support through:
• Training and mentorship
• Opportunities to expand your skills and progress your career
• A culture that values innovation, teamwork and making an impact
If you are ready to grow your potential while contributing to vital healthcare initiatives, we would love to hear from you. We reserve the right to close any vacancies when we have received sufficient applications to shortlist. Applicants who can clearly demonstrate how they meet our role profile requirements will be shortlisted for interview. To enquire about your application or inform us of any changes in your circumstances please ensure you quote your application reference number. Please ensure you check your email account regularly as this is how we will communicate with you. Invitations for interview are sent by email only, so it is important that you monitor your emails once you have submitted an application online. If you have not heard from us within a month of the closing date you should presume that you have not been shortlisted. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems in order to support and manage your recruitment and employment within the organisation. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. Depending on the role a Criminal Records check may be required, all cases of criminal record history are dealt with on a case-by-case basis.