Sr. Tech Program Mgr, Fire TV, Fire TV Experiences

Fire TV is how millions of people watch, share, and enjoy TV every day. We are looking for talented engineering professionals to help Fire TV become the global leader in entertainment with the best experience for customers and partners and the broadest selection of Live content and services.

In this role, you will work with a team of engineers building Live Middleware for Fire TV. A successful candidate will have strong technical ability, excellent project management skills, great communication skills and motivation to achieve results in a fast-paced environment.
The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, marketers, customer service leads as well as external partners (inc. device manufacturers, brand & retailers).

We are looking for someone with a rich background in Live TV, with deep customer focus, as well as a passion for all that goes into making timely, well-founded data-driven decisions possible.

Key job responsibilities
In this role, candidate will have to -
1) Work with Product managers and SDMs to develop new components needed for Live Middleware to deliver multiple device launches
2) Dive deep into technical challenges related to scalability, reliability, performance of the middleware to work across multiple partners
3) Deliver critical programs across many teams to make best in class Live TV experiences for our customers

About the team
We drive Fire TV customer experience (CX) by supporting Live TV software foundations in Europe (UK/EU). We own device customization and onboarding for new markets and regions required for building delightful Live TV experience

Experience working directly with engineering teams
- Experience in technical product or program management
- Experience in software development
- Experience managing programs across cross functional teams, building processes and coordinating release schedules, Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

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