Student & Programme Support (SPS) Administrator

We are looking for several full- and part-time Administrators to join our Student and Programme Support (SPS) Teams at our Frenchay and Glenside Campuses. These roles are offered on a maternity cover basis until dates in autumn 2025., As an SPS Administrator, you will work collaboratively with academic and professional service teams to deliver a high quality service aimed at helping students achieve success in their studies. The responsibilities of the team are extremely varied and touch on almost every aspect of the student journey, from the moment they arrive at UWE until their graduation and beyond., Interviews will take place at the University's Frenchay campus during the week commencing Monday 2 December.

UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for at least 60 percent of your time, with the opportunity to work from home on the remaining days when appropriate.

To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.

We may be able to sponsor qualifying candidates for this role under the Home Office Skilled Worker visa route. Please read our Skilled Worker Guidance to assess if you will be eligible to be sponsored under the criteria.

Please also refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable to prove your right to work in the UK. Should you be shortlisted you will be asked to produce your right to work documents at your interview.

Please note that UWE does not cover any visa or health surcharge costs.

Advice to applicants

We'd love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible.

Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible.

Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.

We are looking for an enthusiastic individual with a wide range of administrative experience in a professional office environment. Excellent organisational skills and the ability to prioritise competing demands are key in this role.

The successful postholder will have good IT skills, including proficiency in Microsoft Office, as well as experience in working with complex database systems. The ability to manipulate data and produce basic reports is essential in this role.

Team working is an integral part of everything the SPS team does and you will have the ability to communicate effectively and build strong relationships with a range of stakeholders across the university.

Excellent customer service is at the heart of everything we do at UWE Bristol and the postholder will be able to demonstrate their strong client focus and how their skills and experience to date can contribute to providing the best experience possible to our students.

There will be times when workloads are high and it is therefore essential that you are resilient, flexible and able to approach your work in a calm and professional manner.

You will be supported in learning this role and given opportunities to develop your skills and experience through a thorough induction programme as well as various inhouse learning and development courses.

About Student and Academic Services

From the first point of registration to graduation and beyond, our team of over 250 professional staff is committed to enhancing the student experience and ensuring that every student is able to make the most of the extensive opportunities available throughout their journey. This is enabled by working closely with all areas of the University, the Students' Union and a wide range of external stakeholders.

Within SAS, the Student & Programme Support Team (SPS) plays an important role in managing the student record from registration through to graduation, including the assessment processes. Some examples of the tasks we are responsible for are: supporting students to register on a course; managing their assessments to ensure documentation is accurately prepared to be considered at examining boards; clerking various meetings, including exam boards; and the publication of students' results. The ability to work as part of a team and to be able to build effective working relationships with colleagues at all levels is essential.

The environment we work in is vibrant and fast paced, you'll feel part of a team and have a sense that you are able to make a difference to our students' experience. This is a team where ideas are valued and listened to., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.