Team Leader

We are seeking a highly committed, proactive and professional Team Leader to contribute to the operational management of a specialist supported living service in Braintree Essex. The service has been developed to meet the needs of people who have a learning disability and/or autism and complex needs, including mental health needs and behaviours which challenge. As a number of service users have forensic histories, there will be a requirement for positive and robust risk management. The bespoke service supports 10 people in an attractive CQC Registered Supported Living Scheme, commissioned and developed as part of the Transforming Care Programme in Essex. The accommodation is bespoke having been created around the unique needs of all 10 individuals.

As a Team Leader you will assist the Area Manager and the rest of the senior team, to ensure that the service is of the highest quality, meeting all CQC standards and contract requirements. You will ensure that the service works in a cohesive and coordinated manner and that service users experience fully integrated care, support and housing. You will ensure that the care and support delivered is personalized and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and community connections. You will promote and reinforce a culture of responsive, person-centred practice and active support across the service, with relationships based on respect and unconditional positive regard. Your work will be a mixture of doing shifts on the rota and management days and you will be required to work across the entire week, including evenings and weekends.

A minimum of two years managerial experience and prior experience of supporting people with a learning disability and a forensic history and/or autism who have complex needs is essential. It is also essential to have strong values, emotional intelligence and good problem-solving skills. It is essential that you have the ability to work collaboratively in order to achieve positive outcomes. You will also have relevant experience in implementing Positive Behavioral Support and positive risk management approaches. You must demonstrate excellent assessment, support planning and report writing skills.

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability and/or autism and people with physical disabilities and mental health needs. We are an Investor in People accredited employer of a diverse team of over 5,000 well supported staff across England. Our services in London and the South East employ over 600 staff supporting around 700 individuals with care and support needs.