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Technical Support Officer

Greggs Plc, Newcastle upon Tyne

Technical Support Officer

Salary not available. View on company website.

Greggs Plc, Newcastle upon Tyne

  • Full time
  • Permanent
  • Remote working

Posted 1 day ago, 30 Oct | Get your application in today.

Closing date: Closing date not specified

job Ref: 6202e6cbff3740a8ab9e96bec35d1cf9

Full Job Description

  • Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, This is a full-time role secondment until July 2025, however flexibility in this will be considered
  • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
  • The base location for this role is Greggs Head Office - Q9 but availability for remote working available.
    • What you'll do
  • Contribute and support to the implementation & testing of the new specification system via data migration.
  • Completion & maintenance of Specification Status Trackers to ensure accurate data available to key stakeholders.
  • Complete objectives and KPIs (e.g. Mass Updates / Allergen Audits) - providing updates each reporting period/as required.
  • Provide specification detail reports to relevant stakeholders such as; Where used reports, Specification status updates etc.
  • Responsible for the CST Inbox and ensuring all emails are forwarded to the relevant function or raised at the relevant meetings
  • Responsible for leading team meetings and ensuring notes & actions are taking and resolved prior to the next meeting

    We are looking for individuals who have drive, and can demonstrate:
  • Excellent written and verbal communication skills
  • Strong skills in planning, prioritising, and organising
  • Multi-tasking and working with multiple priorities at pace, delivering results within tight timescales
  • The ability to communicate and influence at all levels
  • The ability to build strong cross functional relationships
  • The ability to work independently and as part of a small team
  • Initiative and the ability to see tasks through to completion
  • Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
  • Are supportive of an inclusive culture - recognising and valuing that difference is good
  • Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

    We love what we do and we have fun! It doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join the team.

    Competitive pay
  • 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
  • Colleague discount, up to 50% off our own-produced products
  • Paid breaks
  • Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
  • Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
  • Career progression and learning and development
  • Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
  • Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

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