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Transport Clerk

YUSEN LOGISTICS CO, Basingstoke, Hampshire

Transport Clerk

£30761

YUSEN LOGISTICS CO, Basingstoke, Hampshire

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 8 Jan | Get your application in today.

Closing date: Closing date not specified

job Ref: c5e1717a895d4ea3b596a52c1617b529

Full Job Description

  • Coordinate customer deliveries and liaise with drivers promptly and efficiently, ensuring that customer requests are achieved.
  • Ensure that any issues with meeting expectations are communicated both within Yusen Logistics business and to the customer.
  • Establish and maintain good customer relationships, acting as the key customer contact for order requests and processing.
  • Ensuring that professional and effective communication is always maintained.
  • Identify and recommend appropriate resolutions to customer queries or failures
  • Ensure any concerns, issues, or variances to instructions are immediately communicated to your line manager to allow appropriate action to be taken at the earliest opportunity
  • Continuously look to improve processes and procedures to drive efficiency and improvement in business operations and customer service.
  • Ensure all health and safety procedures are adhered to, including PPE, and escalate any concerns to your line manager as soon as possible.

    We are seeking a highly motivated Transport Clerk to join our great team in Basingstoke, Chineham Business Park (RG24 8YH)., Experience in a transport environment
    • The proven ability to interface with customers Good organisational skills and a detail-oriented approach The ability to work as part of a team and on your own initiative Excellent communication and customer service skills Proficiency in IT, including Outlook, Excel and PowerPoint.

    Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected, and creative in making us the world's preferred choice.

    The position holder will provide timely, accurate, and appropriate administrative and operational information relating to activities undertaken within the contract. They will also establish a first-class service to the customer and Yusen Logistics (UK) Ltd. You will be expected to work Monday to Friday 0600-1430. The salary is £ 30761.40 per annum.,
  • Up to 25 days of holiday (excluding bank holidays) and 5 days of Volunteer Leave per year
  • Opportunity for Unpaid Leave
  • Free Eye Test
  • Employee Referral Scheme
  • Cycle to Work scheme
  • Critical Illness Cover
  • Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
  • On-Site Mental Health First Aiders
  • Employee benefits i.e., Free eye test, up to 25% off gym membership, high street vouchers
  • Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
  • Tailored development and career opportunities

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