Urgent Care Triage Clinician

The Urgent Care Team is a 24/7 service; providing a first point of contact and triage service, including telephone and face to face clinical assessment of patients and/or their carers/relatives, resulting in appropriate decision making and plan of care. The Team work closely with other disciplines including GPs, District Nurses, Mental Health Services, Adult Social Care, End of Life Care Services, Paramedics and other external providers.

The Triage Clinicians, as part of the Urgent Care Team, are a dynamic group of Nurses and Paramedics with a diverse range of experience and backgrounds, which responds to the unplanned needs of the patients in North East Lincolnshire.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA., We are a friendly, supportive team of clinicians providing a Clinical Assessment Service to the residents and visitors to North East Lincolnshire. You will be part of the development of the service which has already grown both in capacity and scope over the last 2 years. We play a pivotal role in the support of community healthcare and hospital avoidance. We are unique as a service being able to provide a direct access point for both professionals and members of the public with all clinicians having an understanding of the area/services available and social/economic considerations ensuring a holistic approach is maintained. The service is proactive and works closely with other organisations to pilot new, innovative strategies.

By utilising agreed protocols and policies in conjunction with listening, questioning and probing skills you will support in planning individual patient care. You will complete clinical assessment of minor ailments through to life threatening emergencies and arrange appropriate and safe Ambulance and GP attendance, if required.

This is an exciting opportunity to join a diverse, dynamic, friendly team providing urgent care triage for patients in North East Lincolnshire.

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff. We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint. We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We
recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.