Visits Centre Assistant (10 Hours)

As Family Support Worker you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services;
play and children's services; and a catering service. carole.chimombe@prisonadvice.org.ukcarole.chimombe@prisonadvice.org.uk

To be successful in this role you will have demonstrable capacity to work in hours a broad service, as well as experience and
understanding of working with families in a challenging multi-agency environment, ideally involving offenders and/or their
families. You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the
ability to contribute to planning and development of Pact's family work and also have knowledge of safeguarding/child protection
practice. Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a
range of agencies.

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas
for a period of over 12 months (in the past 10 years while aged 18 or over).

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative
services. We provide practical and emotional support to prisoner's children and families, to prisoners and those who have
resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of
every human being, and our work focusses on human relationships, family and community. We are committed to achieving high
standards of quality in all that we do.

What Pact Offer:

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme,
life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training
events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported
by a friendly and enthusiastic team.