Visualfiles Developer

Essex Legal Services (ELS) is a specialist public sector legal service that combines exceptional commercial experience with a mature understanding of the sector. Its team of over 100 legal professionals support clients by adding capacity and specialist knowledge to their team when they need it. ELS are committed to providing high quality and cost-effective legal advice. As part of the ELS Practice Management Team, you will report to the Practice Manager and work closely with ELS colleagues to ensure the delivery of a high performing, client facing legal service, which proactively embraces change. As a Visualfiles Developer you will ensure the provision of high-quality advice, information, analysis and interpretation to staff and clients to underpin effective decision making and case management. Reporting meaningful data which enables effective case management and meets statutory and compliance requirements. Achieving good client satisfaction levels and making a real and demonstrable difference to the delivery of Essex Legal Services' business and the business of our clients. Accountabilities

• Provide specific technical expertise and skills to deliver services to Essex Legal Services and Partners, taking up complex issues raised from system users and working on projects to provide assistance and solutions to clients.
• Provide analysis, design, implementation and support, documenting activity for a range of solutions appropriate to the business needs of Essex Legal Services and Partners.
• Understand the complex, interdependent and wide-ranging business requirements of client/partners, to provide them with a service they value.
• Analyse business process requirements, developing solutions to support Essex Legal Services goals and vision, driving the delivery of productivity and efficiency improvement.
• Use specialist technical knowledge to advise, adapt and introduce new processes and procedures which support case management and are compliant with SRA and other statutory requirements.
• Communicate functionality of business solutions to all levels of user including senior managers by way of group and individual training sessions
• Create comprehensive training manuals to support business solutions that are clear, concise and easily understood by users
• Work collaboratively with colleagues to develop current and future business development opportunities
• Specific individual and shared targets and objectives are defined annually within the performance management framework.
  
  Educated to RQF level 6 (Bachelor's degree) or equivalent qualification or experience.
• Evidence of continuing professional development and good knowledge in relevant professional area.
• Experience of maintenance and development of tailor-made business solutions. Good all-round knowledge of Microsoft applications, with a broad and up-to-date application of development skills; awareness of platforms and a good understanding of technical development techniques and tools.
• Experience of administering and developing IT case management systems, with a sound understanding of the use of IT business processes and structures for interpreting client requirements to provide analysis for business cases and project implementation.
• Knowledge of Visualfiles scripting or an equivalent scripting language within another case management system. An understanding of HTML is desirable.
• Knowledge of Structured Query Language (SQL) and an understanding of SQL Server Reporting Services (SSRS) and Microsoft Report Builder. Experience of Pro2SQL desirable but not essential.
• Experience of working in a legal environment or a good understanding of legal processes is desirable.
• Good problem management skills and relevant experience, highly motivated and able to maintain focus in a busy environment, plus exemplary team working skills.
• Good verbal and written communication skills, experience of communicating effectively with a wide range of people, proven ability to deal effectively with clients. Experience of delivering training/presentations, in one to one and group situations.
• Ability to contribute effectively in a large complex organisation with plans for radical change and improvement.
  
  As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service