Waiting List Administrator

The post holder will work within a team supporting the Waiting List for admitted patients within the Renal and Urology Care Group. He/ she will liaise with the multi-disciplinary team, internal departments, external agencies and other service users to ensure continuity in achieving excellence in patient care and to ensure that the performance targets for admitted patient, waiting times, operating list and admissions / appointments are met and monitored. The post holder will be expected to contact patients with details of their pending operation dates and book pre-assessments, checking the system for updates on results pending and liaise with the clinical team for outcomes.,

• To be responsible carrying out administrative duties and ensuring the day-to-day co-ordination of all admitted patient attendances, ensuring a high quality, efficient and patient centred service.Ensuring that the patient is provided with appropriate information regarding their admission / attendance.
• To ensure that admitted patients are booked into the appropriate pre-assessment appointment service and liaise with the clinical staff as required.
• Be able to recognise potential future breaches to waiting times targets ensuring these are brought to the appropriate management contact within the Waiting List team.
  
  King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.