Ward Volunteer

Liverpool University Hospitals NHS Foundation Trust, Liverpool

Ward Volunteer

£55120

Liverpool University Hospitals NHS Foundation Trust, Liverpool

  • Part time
  • U
  • Remote working

Posted 1 day ago, 5 Jan | Get your application in today.

Closing date: Closing date not specified

job Ref: e6fb7b280de849918eb0d2c43e9971cb

Full Job Description

Liverpool University Hospitals Foundation Trust is looking to recruit volunteers in various roles in order to enhance patient experience and support staff. We are looking for volunteers at Aintree Hospital., Volunteers will be expected to adhere to trust policies and procedure especially relating to Infection Prevention and Control.,

  • Help improve patient experience by providing a friendly welcome, emotional support, reassurance and companionship to patients and their families.
  • Providing support, companionship and appropriate activities for patients with Dementia or Learning Disabilities
  • Assisting in preparing patients for mealtimes and helping with menu choices.
  • Assisting patients with eating and drinking and providing refreshments to patients
  • Completing basic tasks and assisting patients within the Volunteer Role Boundaries (attached)
  • Running errands for patients to purchase newspapers/magazines/snacks as required.
  • Reading to patients, playing games, completing jigsaws and puzzles
  • Tidying and restocking the information racks and notice boards with appropriate resources under the guidance of the Ward Manager.
  • Acting as an "alerter "to escalate any concerns/issues to the Nursing Team, · Help improve patient experience by providing a friendly welcome, emotional support, reassurance and companionship to patients and their families.
  • · Providing support, companionship and appropriate activities for patients with Dementia or Learning Disabilities · Assisting in preparing patients for mealtimes and helping with menu choices. · Assisting patients with eating and drinking and providing refreshments to patients · Feeding of patients who need addition support (only after specific training has been given) · Taking a pack of patient experience surveys to your ward area from the Volunteer Services Office for you to complete surveys with patients to collect data and feedback on the patient's experience while they have been in hospital. · Completing basic tasks and assisting patients within the Volunteer Role Boundaries (attached) · Running errands for patients to purchase newspapers/magazines/snacks as required. · Tidying the patient's bed space (locker tops/tables) to ensure they are clean and tidy · Contacting family to arrange for toiletries to be brought into hospital for the patient · Reading to patients, playing games, completing jigsaws and puzzles · Tidying and restocking the information racks and notice boards with appropriate resources under the guidance of the Ward Manager. · Acting as an "alerter "to escalate any concerns/issues to the Nursing Team, The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working. The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24. Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced). From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa. This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

  • Ability to communicate with all groups of people.
  • Friendly, approachable personality.
  • Helpful and accommodating manner.
  • Sensitive, compassionate and tactful nature.
  • Ability to give clear and concise directions.
  • Able to work on own or part of a team.
  • Work in collaboration with the ward staff and other volunteers
  • Work within their role and organisational boundaries.
  • Can provide a minimum of 3 hours per week for a minimum of 6 months
  • Volunteers must be aged 18 and over to volunteer on the ward, Good interpersonal skills. The ability to be welcoming, friendly, polite and caring with all patients, visitors and Trust staff. To be sensitive, compassionate and have a tactful nature.
  • Good communication skills. Be a good listener and be able to work in collaboration with the ward staff and other volunteers.
  • Ward Volunteers need to be reliable, honest and punctual and work with their role boundaries., Previous volunteering or experience of working in a health or social care environment is not required for this role, although any relevant life experiences should be detailed on the application., To embody the Trust Values
  • To exercise confidentiality and discretion

    Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
  • We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

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