Workforce Management Team Lead

We are seeking a dynamic and results-oriented Workforce Management Team Lead to join our DO & CO airline catering team in London. This role is crucial in ensuring that our workforce is effectively managed to meet the demands of our high-paced, luxury catering environment. You will be responsible for leading a team of workforce management professionals, ensuring the optimal allocation of staff resources, and maintaining seamless operations in collaboration with various stakeholders.,

• Team Leadership: Lead, mentor, and develop a team of workforce management professionals, ensuring high performance and continuous improvement in workforce planning processes.
• Staff Scheduling: Oversee the creation and maintenance of staff schedules, ensuring that all shifts are adequately covered to meet operational needs while maintaining flexibility to accommodate demand variations.
• Resource Allocation: Ensure efficient and effective allocation of staff resources, optimizing for both cost-effectiveness and high service quality standards.
• Timekeeping Oversight: Manage the accuracy of timekeeping records for all staff, ensuring precise data is available for payroll and other operational needs.
• Stakeholder Collaboration: Work closely with department heads, HR, and other stakeholders to understand and anticipate staffing needs, providing proactive and strategic solutions.
• Agency Management: Manage relationships with staff agency partners, ensuring they are aligned with our workforce planning objectives and capable of providing the right talent when needed.
• Compliance: Ensure all workforce management activities are compliant with UK labour laws, regulations, and company policies.
• Reporting & Analysis: Generate and present regular reports on workforce performance, including KPIs, to senior management. Use data-driven insights to recommend improvements in workforce management processes.
• Technology Utilization: Leverage workforce planning tools and technologies to enhance the efficiency, accuracy, and effectiveness of workforce management activities.