32 Permanent, Call / Contact Centres jobs in City Of London

This role sits in the Operations team at Vitesse which is at the heart of the business. Our goal within Operations is to run and improve critical and regulated processes that enable the effective running of payment and treasury services for our clients. Operations has everything in place to ensure our clients and third parties can make payment easily, effectively and to the right recipient. The Operations team is spilt into five areas: · Payments · FX & Liquidity · Funding · Reconciliations · Customer Support Working within a team of 3 and reporting directly into the Senior Payments Liquidity & FX Manager you will monitor the in-country domestic bank accounts, ensuring there will be enough funding for the upcoming payments, and booking foreign exchange spot trades where required. You will also be responsible for applying incoming client funds to their accounts with us. Responsibilities: · Monitoring in-country liquidity accounts, ensuring sufficient funding for upcoming payouts · The daily processing of Vitesse liquidity payments across global banking network · Posting trade details and liquidity payments within the core processing system · Execution of FX spot deals with various counterparties · Ad hoc execution of OTC trades · Assisting the FX & Liquidity Manager in monitoring FX exposure · Monitoring and reporting on upcoming client trades · Performing internal reconciliations · Application of client funds to accounts in a timely manner · Assisting the other teams within the operations team with any ad hoc tasks

· 3 years professional experience gained within Financial Services - preference for backgrounds in a dealing or treasury function, or settlements. · FX experience gained from a back / middle office preferred · Awareness of 1st line controls · Excellent communication skills, both written and verbally · Attention to detail and accuracy · Sense of urgency · Strong analytical skills · Accustomed to working in a fast-paced environment · Confidence to work independently but also as part of the wider Operations team · Strong Excel skills · Organisational skills · Problem analysis and solving skills

About us We are Vitesse - the treasury and payment partner of choice for insurance. Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third-parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most. With over 240 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, and exceeding £15bn in processed transactions, we are only just getting started. We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference. As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?

• 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays
• Hybrid working arrangements - minimum 2 days in the office, Tuesday - Thursday
• Contributory pension scheme
• Enhanced Parental leave
• Cycle to Work Scheme
• Private Medical Insurance with AXA
• Unlimited access to therapy sessions through our partner, Oliva
• Discounted Gym membership through Gympass
• Financial Coaching with Octopus Wealth
• 2 days of volunteering leave per year
• Sabbatical after 5 years' service
• Life Assurance - MetLife (UK employees only)
• Ongoing Learning and Development to support you reach your career goals
Vitesse at our best - our values The Vitesse values are a true reflection of what it takes to thrive in our business, so it's important to us that any employee who joins our business is aligned with these 3 attributes Confident Humility We don't do ego and we know that unless we all win, none of us win. We admit when we're wrong, ask for help and always think about the wider business before ourselves. Driven to Succeed We see the opportunity ahead of us and we won't stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers. Tenacious Responsibility We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity.