44 Call / Contact Centres jobs in Harrow

Senior Sales Performance Analyst Location: London, Victoria Full-time Salary: Competitive Working Hours: 40hrs weekly from 9am - 6pm Shift Pattern: Monday to Friday Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 calendar years' service, increasing to 25 after 2 years. WHO WE ARE We are Verisure. We are the #1 Alarm Company in UK, Europe and Latin America, with +17,000 employees worldwide and +5 million customers and growing. We are passionate in our mission to protect and serve our customers. We are people protecting people! Recognized as a UK "Top Employer 2025" and for the last 3 years consecutively, we are looking for a Senior Sales Performance Analyst to join our team and strengthen our Sales Performance department based out of London Victoria. The Sales Performance department operates under the direct leadership of the Commercial Performance Director and works closely with the Sales Leadership and the Management Team. Our core focus is to drive sales growth through strategic commission adjustments, sales promotions & incentives initiatives, and analysis of sales performance to support data-driven decision-making. Together, we work with the sales team to achieve our ambitious double-digit growth targets year over year. YOUR MAIN RESPONSIBILITIES

• Analyse sales activity and results, draw insights and actionable recommendations to increase sales and reach business objectives
• Build sales dashboards to provide transparency on key sales KPIs and coach the sales organisation on how to best use the insights to improve daily sales activity & results
• Monitor and improve the relevancy of our sales reporting and commission models to align the efforts of our sales organization with our growth aspirations
• Educate Sales organization on their commission model, and answer any queries on commission calculations and models
• Keep a close contact with other Verisure geographies to share best practices
• Deliver ad-hoc analysis & reporting for the Management Team and the Sales Leadership
YOUR QUALIFICATIONS & SKILLS
• Strong analytical and problem-solving skills with data-driven decision making and good understanding of business drivers
• Proficient in Excel (Power BI a plus) and creating impactful analysis, dashboards and presentations
• Excellent organization capabilities, including the ability to initiate tasks independently and see them through to completion
• Strong communication skills in English, both verbal and written, adaptable to various audiences
• Experience in working cross-functionally and positively influencing
• Natural high attention to details while maintaining focus and pace
• Proactive, solution-oriented, quick learner, and deadline-driven and fun to work with!
• 3+ years in an analyst role (consulting, start-up, or finance preferred)
All employees must complete a DBS check (covered by us) WHY JOIN US? At Verisure, we offer an exciting opportunity to make a real impact on people by protecting their homes and businesses. We are also committed to a positive work-life balance to allow our employees to thrive both at work and at home. You can expect
• Be part of a dynamic and international company with strong ambitions
• A new way of working focused on employee wellbeing and digital working with 2 days a week remote working
• Opportunities to develop your competences and to grow your career in a growing company with yearly double-digit growth
• An attractive salary and fringe benefits (travel & meal allowance, BUPA health insurance & MediCash cash plan, day off for your birthday, discounted alarm systems, discounted gym & health club memberships, PerkBox, enhanced maternity-paternity schemes, Cycle to Work Scheme, etc.)
Curious to know more? Let's talk! Apply today and take the first step toward an exciting career with Verisure Verisure is an inclusive disability-friendly and disability-positive company, and our positions are open to people with disabilities. ABOUT US Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5 million families and small businesses across 17 countries in UK, Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.


• Strong analytical and problem-solving skills with data-driven decision making and good understanding of business drivers
• Proficient in Excel (Power BI a plus) and creating impactful analysis, dashboards and presentations
• Excellent organization capabilities, including the ability to initiate tasks independently and see them through to completion
• Strong communication skills in English, both verbal and written, adaptable to various audiences
• Experience in working cross-functionally and positively influencing
• Natural high attention to details while maintaining focus and pace
• Proactive, solution-oriented, quick learner, and deadline-driven and fun to work with!
• 3+ years in an analyst role (consulting, start-up, or finance preferred)
All employees must complete a DBS check (covered by us)

We are Verisure. We are the #1 Alarm Company in UK, Europe and Latin America, with +17,000 employees worldwide and +5 million customers and growing. We are passionate in our mission to protect and serve our customers. We are people protecting people! Recognized as a UK "Top Employer 2025" and for the last 3 years consecutively, we are looking for a Senior Sales Performance Analyst to join our team and strengthen our Sales Performance department based out of London Victoria. The Sales Performance department operates under the direct leadership of the Commercial Performance Director and works closely with the Sales Leadership and the Management Team. Our core focus is to drive sales growth through strategic commission adjustments, sales promotions & incentives initiatives, and analysis of sales performance to support data-driven decision-making. Together, we work with the sales team to achieve our ambitious double-digit growth targets year over year., At Verisure, we offer an exciting opportunity to make a real impact on people by protecting their homes and businesses. We are also committed to a positive work-life balance to allow our employees to thrive both at work and at home. You can expect
• Be part of a dynamic and international company with strong ambitions
• A new way of working focused on employee wellbeing and digital working with 2 days a week remote working
• Opportunities to develop your competences and to grow your career in a growing company with yearly double-digit growth
• An attractive salary and fringe benefits (travel & meal allowance, BUPA health insurance & MediCash cash plan, day off for your birthday, discounted alarm systems, discounted gym & health club memberships, PerkBox, enhanced maternity-paternity schemes, Cycle to Work Scheme, etc.)
Curious to know more? Let's talk! Apply today and take the first step toward an exciting career with Verisure Verisure is an inclusive disability-friendly and disability-positive company, and our positions are open to people with disabilities., Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5 million families and small businesses across 17 countries in UK, Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.