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£32000
GXO Logistics, Inc., Lutterworth, Leicestershire
- Onsite working
- Full time
- Permanent
Posted 1 day ago, 25 Apr
Job ref: 25593058d0124d0c9c4666de38586f2d
Full Job Description
- To properly manage customer and systems in terms of order processing and progression
- To ensure that all official communication with GXO colleagues, BT LOB's or external customers are to a professional standard
- Take ownership of personal development and actively seek opportunities to enhance skills and performance
- Collaborate effectively with others, initiating and contributing to team discussion and problem solving
- Confidently complete tasks and solves problems independently with confidence requiring minimal or no intervention from your Line Manager
- Fully manage the team of Customer Advisors including recruitment, KPI performance management, and disciplinary hearings
Experience as a Team Leader or similar role including employee lifecycle - Previous experience in a customer-facing role and a firm understanding of how to deal with any type of customer query
- Great communication and interpersonal skills
- Strong PC skills including Excel on an advanced level
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
We're looking to offer a salary of up to £32,000.00 and 22 days annual leave (plus bank holidays). Your benefits package includes a, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
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