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29 Full time, Call / Contact Centres jobs in Twickenham, Greater London

Email Campaign Analyst

Salary not available. View on company website.

NatWest Group, City of London

  • Full time
  • Permanent

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Posted 1 week ago, 14 Apr

Administrator - Coordinat...

£26000

SeeMeHired, Esher, Surrey

  • Full time
  • Permanent

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Posted 1 week ago, 14 Apr

Customer Service Advisor

Salary Not Specified

Hastings Insurance Services Limited, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 14 Apr

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Customer Service Advisor ...

Salary not available. View on company website.

Adullam Homes Housing Association Limited, Can be based anywhere.

  • Full time
  • Temporary

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Posted 1 week ago, 14 Apr

Customer Service Incident...

Salary Not Specified

TransUnion LLC., Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 14 Apr

Cancer Information and Su...

£33000

Macmillan Cancer Support, Can be based anywhere.

  • Full time
  • Temporary

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Posted 1 week ago, 14 Apr

Escalations Specialist, P...

Salary not available. View on company website.

Amazon.com, Inc, City of Westminster

  • Full time
  • Permanent

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Posted 2 weeks ago, 8 Apr

FX & Liquidity Executive

Salary not available. View on company website.

Vitesse Psp, Holborn, Camden

  • Full time
  • Permanent

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Posted 3 weeks ago, 6 Apr

Senior Claims Negotiator ...

Salary not available. View on company website.

Hastings Group, City of London

  • Full time
  • Permanent

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Posted 3 weeks ago, 6 Apr
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Email Campaign Analyst

Salary not available. View on company website.

NatWest Group, City of London

  • Remote working
  • Full time
  • Permanent

Posted 1 week ago, 14 Apr

Job ref: f0aebd2bda414ef99e6fb953cffa1d27

Full Job Description

  • You'll be responsible for the development, deployment and maintenance of marketing email communications to customers
  • Joining the email marketing centre of excellence, you'll be working on the day-to-day build of our ad hoc email communications
  • This is an important role in which you'll be the voice of the bank and deliver vital information
  • In this hybrid role you'll work from home some of the time, but you'll also spend a minimum of two days a week working from the office
  • What you'll do As an Email Campaign Analyst, you'll be responsible for the day-to-day coordination and build of outbound email communications, contributing to the development of campaigns and technical workflows, using Adobe Campaign Classic. You'll review campaign briefs, oversee quality assurance and manage final proofs and approvals. In addition to this, your responsibilities will include:
  • Monitoring technical workflows and running analysis for campaigns
  • Troubleshooting and resolving campaign issues
  • Working with campaign coordinators on various projects
  • Ensuring agreed SLAs and processes are met
  • Working closely with stakeholders to ensure the delivery of a coherent customer experience
  • Setting up, maintaining, and optimising ad hoc and automated communication journeys tailored to various segments and behaviours

    We're looking for someone with experience of email development and deployment, using Adobe Campaign Classic V7 or V8. You'll have a good analytical capability with an understanding of audience management, funnel metrics, and email performance analysis.
  • We're also looking for:
  • Strong HTML and CSS skills, along with working knowledge of JavaScript
  • Excellent communication skills
  • Experience and understanding of financial services or other highly regulatory environments

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