42 Permanent, Charity / Voluntary jobs in Ellesmere Port, Cheshire West And Chester

Pinnacle Group are looking to recruit an experienced Afghan Liaison Officer to act as an initial point of contact for all ARAP families, as well as supporting the wider Pinnacle team with translation services. You will act as an initial point of contact for families, signposting them to the relevant Pinnacle department and providing translation support where required. This may require attending some properties in person., You will support Pinnacle Housing Officers with move in appointments and move out appointments for ARAP families, particularly where there is no English speaker in the family. This will include attending some move in appointments in person. Offer initial support to families to enable them to raise repairs via the Call Centre which are then passed to DIO's repairs and maintenances contractors for action. To liaise with key stakeholders to facilitate access for statutory inspections, such as gas and electrical safety checks.

We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.,

• Excellent command of written and verbal English and DARI-AFGHANI and/or PASHTO-AFGHANI including the ability to translate both in written and in conversation.
• Has capacity to deliver results to tight deadlines and under pressure
• Able to maintain effective working relationships at all levels
• Proficient with IT systems
  
  Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

This is a remote, full time role Monday - Friday either 8am-4pm or 9am-5pm. Our Home Services team plays a crucial role as part of Pinnacle Service Families, our largest contract managing 49,000 military family homes on behalf of the Ministry of Defence. As part of the team, you'll sign up to our mission: To be champions of Service Families, advocating for them in everything we do., As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme