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35 Charity / Voluntary jobs in Sheffield

Supporter Helpdesk Office...

£24570

Shelter, Orchard Square, Sheffield

  • Part time
  • Temporary

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Posted today, 27 Feb

GROW Trainee - Sheffield ...

£24570

Shelter, Orchard Square, Sheffield

  • Full time
  • Temporary

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Posted today, 27 Feb

Flow Coordinator

Salary not available. View on company website.

Sheffield Health and Social Care NHS Foundation Trust, Orchard Square, Sheffield

  • Full time
  • Temporary

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Posted 1 day ago, 26 Feb

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Charity / Voluntary jobs Sheffield

Patient Flow Administrato...

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Rotherham Doncaster and South Humber NHS Foundation Trust, Doncaster

  • Part time
  • Permanent

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Posted 2 days ago, 25 Feb

4251 - Specialist Physiot...

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Barnsley Hospital NHS Foundation Trust, Barnsley

  • Part time
  • Temporary

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Posted 2 days ago, 25 Feb

Family and Carer Support ...

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Erek Daily Alerts - NHS, Lower Walkley, Sheffield

  • Full time
  • Temporary

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Posted 2 days ago, 25 Feb

Good Neighbour Scheme Tea...

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Erek Daily Alerts - NHS, Burngreave, Sheffield

  • Full time
  • Permanent

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Posted 2 days ago, 25 Feb

Pharmacy Technician

Salary not available. View on company website.

Erek Daily Alerts - NHS, Rotherham

  • Full time
  • Permanent

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Posted 4 days ago, 23 Feb

Student Experience & Well...

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Barnsley College, Barnsley

  • Full time
  • Permanent

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Posted 5 days ago, 22 Feb

Trainee Management Accoun...

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Sheffield Children's NHS Foundation Trust, Orchard Square, Sheffield

  • Full time
  • Permanent

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Posted 1 week ago, 20 Feb

Bank Support Worker - Com...

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Making Space, Wheatley Hills, Doncaster

  • Part time
  • Temporary

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Posted 1 week ago, 20 Feb

Community Support Worker

Salary not available. View on company website.

Nottinghamshire Healthcare NHS Foundation Trust, Sutton in Ashfield, Nottinghamshire

  • Full time
  • Permanent

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Posted 1 week ago, 20 Feb

Clinical Psychologist for...

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Chesterfield Royal Hospital NHS Foundation Trust, Spital, Chesterfield

  • Part time
  • Permanent

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Posted 1 week ago, 20 Feb

Support Worker

Salary not available. View on company website.

Changing Lives, Doncaster

  • Full time
  • Permanent

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Posted 1 week ago, 20 Feb

Senior Inclusion Partner ...

£48001-£56472

Essex County Council, Shiregreen, Sheffield

  • Full time
  • Temporary

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Posted 1 week ago, 20 Feb

Volunteer Opportunities a...

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Rotherham Doncaster and South Humber NHS Foundation Trust, Doncaster

  • Part time

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Posted 1 weeks ago, 19 Feb

Senior Recovery Worker

Salary not available. View on company website.

Sheffield Health and Social Care NHS Foundation Trust, Orchard Square, Sheffield

  • Full time
  • Temporary

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Posted 1 weeks ago, 19 Feb

Stop Smoking Advisor

Salary not available. View on company website.

Erek Daily Alerts - NHS, Mansfield

  • Full time
  • Permanent

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Posted 1 weeks ago, 16 Feb

Peer Support Worker - Sou...

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Mental Health Matters, Sheffield

  • Full time
  • Permanent

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Posted 1 weeks ago, 15 Feb

Development Officer

Salary Not Specified

Chatsworth House Trust, Bakewell, Derbyshire

  • Full time
  • Permanent

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Posted 1 weeks ago, 15 Feb
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Posted today, 27 Feb

Job ref: a6c1aa112c7d4c838a297b1b1d3e800b

Full Job Description

Do you have experience of working in customer service and a strong interest in housing issues? Then join Shelter as a Supporter Helpdesk Officer and you could soon be playing a key role in standing up to the housing emergency., You will be the first point of contact for the organisation, supporters, potential supporters and people seeking information about Shelter's work. You will provide information on our work and housing/homelessness to supporters and members of the public, act on supporter requests and take part in fundraising administration. Maintaining accurate supporter records, liaising with other departments when necessary and handle any complaints about services and fundraising activity will also be key parts of the role.

With excellent communication and administration skills, gained working in a customer service environment, you will have experience of analysing statistics and spotting trends, along with the ability to assess database requirements. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet and a strong attention to detail and accuracy are also required. An understanding of how the Helpdesk service impacts on the Shelter brand will also be important.

The Supporter Helpdesk is made up of four people, a Team Leader and three Officers. We are based in Sheffield along with Shelter's national housing advice helpline. While the team doesn't provide housing advice we respond to a wide variety of enquiries about Shelter and its work including sign posting to our service where needed.

About Shelter

Home is a human right. It's our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
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Direct job link

www.jobs24.co.uk/job/supporter-helpdesk-officer-24-570-per-annum-124690520

About this company

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