96 Full time, Customer Services jobs in Stourbridge, Dudley

Insurance Advisor

Howden Group Holdings

• Redditch, Worcestershire
• Permanent
• Full-time
• 3 hours ago

Who are we?

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Personal Lines team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications.

About you:

• You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements.
• You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach.
• You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications.
• You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution.
• You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed.

Rewards:

We believe that great work and dedication should be rewarded, that's why we offer:

• 22 days holiday (plus bank holidays), increasing through length of service
• A set of core benefits, designed with your health and financial protection in mind:
• Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
• Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
• Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025
• Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
• Access to a host of lifestyle and financial benefits that you can choose from:
• Discounts on gym membership across the UK
• Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase
• Access to discounted personal health policies - Critical illness, private medical, dental plans
• Access to a range of insurance polices through Howden at discounted rates
• Access to hundreds of high-street retailer discounts
• Employee Assistance Programme (EAP) to support employees outside of work

What do we offer in return?

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours

• or hybrid working.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
  #s1-Gen
  
  You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements.
You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution. You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed.

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts Employee Assistance Programme (EAP) to support employees outside of work What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours
• or hybrid working.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours
• or hybrid working.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent