You will be a key member of our CVC Contact Centre team, responsible for providing world-class level service to our customers. You will be responsible for making outbound calls in order to obtain feedback from our customers on how they feel our service has been delivered. You will be provided with a script to use whilst doing this and you will be responsible for making calls across all of our RI businesses.

Ideally you will have experience working in a call centre or customer service environment however this is not essential
Ability to work from home, this includes a dedicated workspace and good internet connection
Strong communication skills, both oral and written
Consistent achiever who is motivated to achieve targets
Ability to use initiative and make decisions quickly
Someone who is open to change and innovation
Computer literate with a good typing speed and someone who is comfortable using multiple systems

This role comes with a basic salary of £19,200 based on a 30 hour week, plus benefits including RI Rewards, bonus scheme and the opportunity to earn more money with our company grading scheme
Monthly bonus scheme of up to £1,500 per annum after probationary period
Enrolment to our company contributory pension scheme
Salary grading following completion of your probation period, we pride ourselves on offering our employees the opportunity for progression at a pace that is right for them
RI Rewards - provides access to cashback and discounts from 3,000+ retailers
Refer a Friend - to work for Rentokil Initial (can earn up to £1000)
Long service recognition - which includes an extra five days of annual leave entitlement following the completion of five years of service
Our Employee Assistance Programme (EAP) - which is FREE to access and available 24 hours a day, 7 days a week to you as well as your family and friends.
Excellent training and support from day one