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Black Country Living Museum, Dudley
- Onsite working
- Full time
- Permanent
Posted 1 day ago, 4 Apr
Job ref: 1d923ce7a9964496a5320cbb2ed0376b
Full Job Description
Black Country Living Museum is seeking a strategic and driven Head of Cultural Enterprises to oversee all income generation activities. Our dedicated Cultural Enterprise teams are at the heart of our commercial operations, playing a crucial role in ensuring the long-term sustainability of our Museum. In this exciting role, you will provide leadership, drive innovation, and empower our teams to expand our commercial impact and maximise growth opportunities within the unique environment of an award-winning Living Museum.
What are the duties?
Developing our existing revenue channels through the management of our income generation teams.
Motivating reporting teams through target and behaviour management as well as delivering training and continual development plans.
Creating a culture of innovation and having a rigorous focus on profit across the Cultural Enterprise Teams.
Collaborating with the Head of Operations to ensure timely and successful delivery of all Enterprise activities.
Overseeing the Business Partner Scheme and Venue Hire Channels to establish the Black Country Living Museum as the heart of the West Midlands Business Community.
Growing our filming profile by working dynamically with the creative sector.
Aligning workstreams and liaising closely with wider museum teams to achieve a seamless customer experience and an efficient working environment.
What are we looking for?
Experience in managing income generation teams (i.e Corporate Sales, Food and Drink, Retail, and ticketing) venue hire and event organisation.
Inclusive interpersonal skills and successful negotiation experience.
Operational experience in retail, food and customer service.
Familiarity of a ticketing process in a customer focused environment.
Proven financial planning and budget management skills.
The ability to innovate and drive new revenue streams.
A passion for living history and the museum sector.
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country's industrial landscape - the first ever of its kind in the UK - is celebrated by generations.
What can you expect?
Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
Opportunity to learn new skills.
Competitive rewards & benefits.
Supportive & inclusive work culture.
Positive attitude to work-life balance.
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16 April 2025
Interviews are expected to take place within 7 days of the closing date, adjustments will be made should successful candidates be unable to attend.
As we say in the Black Country, tara-a-bit!
Museum Website: https://bclm.livevacancies.co.uk/#/job/details/207
What are the duties?
Developing our existing revenue channels through the management of our income generation teams.
Motivating reporting teams through target and behaviour management as well as delivering training and continual development plans.
Creating a culture of innovation and having a rigorous focus on profit across the Cultural Enterprise Teams.
Collaborating with the Head of Operations to ensure timely and successful delivery of all Enterprise activities.
Overseeing the Business Partner Scheme and Venue Hire Channels to establish the Black Country Living Museum as the heart of the West Midlands Business Community.
Growing our filming profile by working dynamically with the creative sector.
Aligning workstreams and liaising closely with wider museum teams to achieve a seamless customer experience and an efficient working environment.
What are we looking for?
Experience in managing income generation teams (i.e Corporate Sales, Food and Drink, Retail, and ticketing) venue hire and event organisation.
Inclusive interpersonal skills and successful negotiation experience.
Operational experience in retail, food and customer service.
Familiarity of a ticketing process in a customer focused environment.
Proven financial planning and budget management skills.
The ability to innovate and drive new revenue streams.
A passion for living history and the museum sector.
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country's industrial landscape - the first ever of its kind in the UK - is celebrated by generations.
What can you expect?
Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
Opportunity to learn new skills.
Competitive rewards & benefits.
Supportive & inclusive work culture.
Positive attitude to work-life balance.
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16 April 2025
Interviews are expected to take place within 7 days of the closing date, adjustments will be made should successful candidates be unable to attend.
As we say in the Black Country, tara-a-bit!
Museum Website: https://bclm.livevacancies.co.uk/#/job/details/207
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