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Administrative/ Patient Experience Officer - Wood Green CDC
Salary not available. View on company website.
Whittington Health NHS Trust, City of Westminster
- Onsite working
- Full time
- Permanent
Posted 1 day ago, 16 Apr
Job ref: da187b8259d54da695daf7513e75ea75
Full Job Description
The post holder will be responsible for managing patient pathways, liaising with patients, receiving and collating patient feedback and general administrative duties., Maintaining modality diaries, coordinating the requirements ofeach modality service and providing an efficient administration support to both the Admin and Clerical teams and clinical teams.
Being a point of contact for patients to give feedback and to liaise with management regarding key themes identified. To attend focus groups and referrers to promote the services provided by the CDC.
The post holder will have a positive, 'can do' attitude who is willing to work with multiple teams, and will be a reflection of the value that we bring from the NHS to our patients.
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
